Solve360 is a CRM and customer work management SaaS for teams. Its core idea is to keep “relationships, work, and support” in the same system of record. It does not just manage contacts and companies; it also links tasks, projects, follow-ups, tickets, emails, calendars, and time entries to the same context. This makes it suitable for business teams that need to reduce information silos and handoff gaps.
Its features cover customer/company profiles, full activity history, tasks and projects, support tickets, workflow automation, personal dashboards, Hand-offs, notifications and reminders, time tracking, geographic territories and maps, and powerful search. For customization, it supports tags, custom fields, form adjustments, and custom third-category record types, allowing it to fit business objects such as tickets, cases, projects, and properties. Its integrations focus heavily on Google Workspace, including Google Calendar, Gmail Add-on, Google email history, and Google Sheets reporting. It also provides an API, Webhooks, and an MCP Server, which can connect to MCP-compatible clients such as Claude Desktop and ChatGPT Desktop for natural-language querying, summarization, and even controlled updates to CRM data.
The public pricing is relatively straightforward: USD 39 per user per month, aimed at teams of 4 or more users, including web and iOS apps, with no hidden plan tiers. A 14-day free trial is available with no credit card required. The MCP Server is available for trial to all customers during the introductory period, but the main copy does not fully clarify whether it will be included with all plans in the long term.
Solve360 offers access control at the record-set and field levels, and mentions mechanisms such as collaborators, Google integration security controls, OAuth2 authentication, an MCP proxy layer, and not exposing the API directly. For AI connections, the company emphasizes that the Solve360 MCP Server itself does not send CRM data to Anthropic or OpenAI for model training, while reminding users to pay attention to the training settings of the AI client they use. Based on the available text, deployment appears to be cloud SaaS, with no mention of self-hosting. Certifications such as SOC 2, ISO 27001, and GDPR compliance are not disclosed.
Its strengths are a unified data model, flexible customization, transparent pricing, deep Google integration, and a relatively forward-looking AI operation interface. Its drawbacks include the risk of accidental CRM writes through AI, reliance on external MCP-compatible clients, and limited disclosure around Chinese-language support, local payment methods, formal compliance certifications, and availability from China. It is best suited to small and midsize teams in sales, service, real estate, legal, professional services, field services, and similar sectors that need continuous customer follow-up and scheduling.
The main content does not provide information on access from China, payment methods, or local compliance, so china_access can only be rated as unknown. If used from mainland China, teams should carefully test the availability of the web app, Google integrations, and AI client connections. If the workflow depends on Google, Claude, or ChatGPT, the actual experience may be affected by the network environment. Domestic alternatives include 纷享销客, 销售易, and 明道云, while international alternatives include HubSpot CRM, Zoho CRM, and Pipedrive.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on solve360.com official site.
solve360.com is an Canada SaaS Tools provider. TG4G tracks its product information, with monthly pricing from $39.00, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach solve360.com directly.