Scidoo is an Italian cloud-based PMS / hotel management system for the hospitality industry. It brings reservations, Booking Engine, Channel Manager, CRM, payments, departmental operations, and reporting into one environment, serving hotels, campsites, resorts, residences, spas, restaurants, beach venues, and property management companies. According to its website, more than 1,000 organizations use Scidoo, managing over 4.5 million reservations per year.
Scidoo is positioned less as a standalone front-desk PMS and more as an all-in-one, multi-department platform. For hotels, it covers front desk, sales, quotations, payments, shifts, and reporting. For campsites, it supports RV pitches, bungalows, access control, wristbands/cards, license plates, e-wallets, and on-site services. The restaurant module includes ordering, kitchen displays, inventory, and Food Cost. The SPA module supports treatment scheduling, operators, rooms, packages, vouchers, and online booking. The beach module can sell umbrella spots, rows, and add-on services. In terms of integrations, the available materials mention APIs, partners, smart controls, POS/cash registers, access control, OTAs, electronic invoicing, and external tools, but do not list specific brands or technical documentation.
The official website does not publish plans or pricing, offering only options to request a demo or contact a consultant. Before purchasing, buyers will need to confirm whether pricing is based on number of rooms, modules, property size, transaction volume, or other factors. No free plan or self-service trial information is disclosed. Deployment is clearly cloud-based and accessible via desktop, tablet, and mobile; there is no visible information about self-hosted or private deployment options.
Scidoo’s main strength is its coverage of multiple hospitality formats and departments. It can reduce duplicate data entry and unify reservations, payments, CRM, departmental spending, and operational reporting. It is well suited to hotel groups, campsites, and integrated resort facilities with complex departments, high guest traffic, and a need to improve direct sales and operational control. Its limitations include opaque pricing and insufficient public information on security compliance, permission models, SLA, data residency, and other enterprise procurement essentials. Its broad feature set also means implementation and training costs should be carefully assessed.
The website does not provide information on access from China, a Chinese interface, Chinese payment methods, or integration with local OTAs, so china_access is temporarily assessed as unknown. Hotels in China that require local payments, invoicing, public security hotel registration, or ecosystem integrations such as Ctrip, Meituan, and Fliggy should verify these points carefully. International alternatives include Mews, Cloudbeds, Oracle OPERA Cloud, and SiteMinder; local Chinese options to compare include 订单来了, 别样红, 绿云, and 金天鹅.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on scidoo.com official site.
scidoo.com is an Italy SaaS Tools provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach scidoo.com directly.