salutem.ai

What It Is

Salutem.ai is cloud-based medical practice management software for private practitioners, secretaries, and clinics, developed by Salutem Health/CoreFlex. It aims to bring appointments, electronic health records, patient communication, medical dictation and transcription, billing and claims, reporting, and integrations with external healthcare systems into a single platform, reducing the complexity of clinics relying on multiple disconnected tools.

Core Features and Integrations

Based on the content reviewed, its core modules are fairly comprehensive. Appointment scheduling supports recurring appointments, group bookings, multiple locations, cross-time-zone scheduling, and Outlook/Gmail sync. The EHR/consultation module covers medical records, clinical letters, previous tests, billing, allergies, vital signs, and health history. On the communication side, it supports secure messaging, email, SMS, WhatsApp, live chat, and video/phone consultations. Medical dictation is one of its standout capabilities, including multi-device recording, real-time speech-to-text, secretary transcription, professional transcription services, and AI-assisted dictation. For integrations, Healthcode is used for insurance claims, Stripe for payments, CloudRx and e-prescription services for prescriptions, Nationwide Pathology for lab results, and it also mentions Cube, hospitals, labs, pharmacies, and referral networks.

Pricing and Security

Pricing includes a Free plan at £0/month and a Pro plan at £50/month, with a 3-month free trial available. The free tier has clear limitations, such as up to 3 locations, up to 50 consultations per month, up to 3 users, and up to 10 patients. Pro provides unlimited locations, unlimited users, unlimited consultations, unlimited patients, and more. The platform also supports custom modular packages. On security, the website explicitly mentions end-to-end encryption, routine backups, GDPR, HIPAA, audit trails, and secure messaging, but it does not disclose data center regions, certification details, or a security white paper.

Pros, Cons, and Best Fit

Its strengths lie in deep adaptation to healthcare workflows, especially dictation/transcription, claims, e-prescriptions, and lab-result integrations, which are practically valuable for private clinics in the UK and overseas markets. Its mobile support and role-based permissions also suit collaboration between doctors and secretaries. The limitations are that public information on API and developer support is not apparent; some integrations are listed as add-ons but lack pricing details; and there is limited information on enterprise deployment, data residency, and localization capabilities. It is better suited to solo practices, small clinic chains, private doctors, and outpatient teams that require secretary collaboration.

Access from China and Alternatives

The reviewed text does not state how well the service works from China. On the payment side, only Stripe is visible, which may make it unsuitable for organizations that depend on RMB payments, local medical insurance, or domestic e-prescription/lab systems. If using it in China, key points to verify include network connectivity, compliance, payments, SMS delivery, and integration with local healthcare systems. Comparable alternatives include Cliniko, Jane App, Tebra, SimplePractice, DrChrono, as well as China-based clinic management, HIS, or internet hospital SaaS solutions.