Rockhopper CRM is a customizable CRM from Rockhopper Tech. It is positioned not merely as a sales lead management tool, but as a browser-based platform that brings together customers, sales, projects, finance, assets, inventory, documents, and Help Desk tickets. The website emphasizes that apps, modules, and fields can be customized for industry-specific needs, and that workflows can be extended through third-party integrations.
The product covers a broad range of modules: contacts and accounts, sales opportunity forecasting, quotes/orders/invoices, accounts receivable, purchase orders, inventory and assets, project tasks, Agile sprints, time tracking, document libraries, activity history, geo search, and custom reports. For collaboration, it supports roles, notifications, history logs, user management, role-based permissions, and audit trails. It also provides organizational hierarchy management such as territories, divisions, branches, and departments, making it suitable for teams with more complex workflows.
Public pricing is $25 per user per month for Pro Sales and $35 per user per month for Enterprise Sales & Workflow, both billed annually; the page also states that monthly billing is available. On-site or online training, implementation, and deep customization require a phone inquiry for pricing. Rockhopper CRM offers free demo and free trial requests, with the option to obtain a public demo account or apply to trial the product using your own data. Deployment is browser-based SaaS. The plans specify secure AWS cloud hosting, a dedicated MS SQL database, 10GB of data, and nightly backup and recovery.
For integrations, the site mentions Microsoft Exchange, Google Calendar, Microsoft Dynamics, Google Drive, and QuickBooks, and says it can connect with hundreds of business tools. However, Google Drive and QuickBooks are also described as “coming soon” on the page, so their actual availability should be confirmed. Security information includes role-based permissions, audit trails, backup and recovery, AWS hosting, and a privacy policy, but there is no disclosed SOC 2, ISO 27001, GDPR, or similar certification. API, webhook, and developer documentation information was also not found.
Rockhopper CRM is better suited to SMEs, service organizations, and integrated sales/operations teams that want one system to support multiple business processes and are willing to invest in customization and implementation. Its strengths are comprehensive modules, reasonably transparent pricing, and strong customizability. Its drawbacks are limited public information on the technical ecosystem and compliance, plus unclear availability for some integrations. Access from China is unknown, and payment methods are not disclosed. For domestic Chinese teams that need Chinese-language support, local payment options, and reliable access under local compliance requirements, alternatives to compare include 销售易, 纷享销客, and 悟空CRM; international alternatives include Salesforce, HubSpot, Zoho CRM, and Dynamics 365.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on rockhoppercrm.com official site.
rockhoppercrm.com is an United States SaaS Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach rockhoppercrm.com directly.