Quail is a cloud-based POS and store management system built for antique malls, vendor malls, and consignment shops. It is not a generic retail platform; instead, it is designed around workflows specific to antique stores, such as multiple vendors, multiple booths, consignment splits, month-end settlements, and layaway. It is a good fit for stores that are still using paper ledgers, Excel, or legacy consignment software and want to upgrade.
Features include checkout, suspended transactions, split payments, tax-exempt customers, gift certificates, optional barcodes, layaway, one-click reporting, booth rent, and consignment fee calculations. Vendors can view sales in real time through a web portal and iOS/Android apps, and they automatically receive weekly summary emails. This can significantly reduce the need for store owners to manually print reports and answer repeated vendor inquiries. On the team side, Quail supports unlimited clerks with granular permission controls. Optional employee clock-in/time tracking can also be enabled.
Quail uses a fixed monthly subscription model: $40/month for up to 30 vendors, $70/month for up to 60 vendors, and $135/month for unlimited vendors. All plans include the same features, vendor access, unlimited booths, unlimited clerks, hourly cloud backups, phone and email support, with no setup fees or hidden charges. A 30-day trial is available without a credit card; users migrating from SimpleConsign or GoAntiquing can get one free year. Deployment is browser-based in the cloud, so it works on Windows, Mac, iPad, and other devices that can run a modern browser.
Quail does not require merchants to use a specific payment processor, though Square is recommended. When using Square Terminal, payment amounts can be pushed automatically; with other processors, amounts usually need to be entered manually. On security, the available materials only explicitly mention hourly cloud backups, with no disclosed details on encryption, PCI, SOC 2, or similar compliance. API, webhook, or developer documentation is also not clearly provided. Support is available by phone and email, with stated U.S. business hours.
Quail’s strengths are its strong fit for the niche, transparent pricing, ease of use, lack of dedicated hardware requirements, and robust vendor self-service access to sales records. Its limitations are that it serves a narrow use case, primarily U.S. antique and consignment retail; there is no clear information on Chinese language support, local payment methods, local tax rules, or availability from within China’s network environment. It is best suited to antique malls, consignment shops, and multi-booth retail stores in North America. Chinese users should carefully test access speed, Square availability, supported payment methods, and tax-reporting compatibility, and consider local alternatives such as Youzan, Weimob, or Keruyun if needed.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on quailhq.com official site.
quailhq.com is an United States SaaS Tools provider. TG4G tracks its product information, with monthly pricing from $40.00, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach quailhq.com directly.