Plusana is a patient engagement and treatment progress tracking platform aimed mainly at psychiatrists, psychotherapists, TCC/CBT therapists, and clinics. Its core idea is to collect patients’ mood, symptoms, side effects, and homework completion at high frequency via WhatsApp between sessions, then turn that data into charts and timelines in a professional dashboard. This helps reduce the bias that comes from relying only on a patient’s memory during appointments.
The product follows a three-step workflow: the professional first creates and schedules tasks, using prebuilt templates for areas such as TCC and bipolar disorder, or customizing questions and sending frequency; the patient receives the questions directly in WhatsApp and responds quickly in an interactive format; the professional then views results in real time, using charts, timelines, and summaries for selected periods to identify trends. Its advantage is that it fits into a communication tool patients already use day to day, which in theory can improve adherence and reduce the time spent at the start of each session on “reviewing the week.”
Public pricing is relatively clear: Iniciante costs R$94.99/month and supports up to 10 active patients; Pro costs R$124.99/month and supports up to 30 active patients. Both include unlimited tasks, templates, charts, and timelines. Clínica is for more than 30 patients and multiple professionals, requires contacting sales, and includes personalized integrations and priority support. The page states that a 14-day free trial is available with no credit card required; the terms also state that if the trial is not canceled before it ends, billing will automatically begin under the selected plan.
On compliance, the terms require professionals to obtain patient consent and comply with applicable laws, including Brazil’s LGPD; if a U.S. HIPAA scenario is involved, a separate BAA must be signed. The platform says it uses industry-standard security measures, but does not disclose details on encryption, data residency, backups, access auditing, and related controls. For integrations, WhatsApp is clearly the core channel; the clinic plan mentions personalized integrations, but does not specify particular HIS/EMR, payment, or calendar systems, and there appears to be no API or developer documentation available.
Its strengths are a focused use case, a simple workflow, and low friction on the patient side, making it suitable for mental health and psychiatric professionals who want to use continuous data to improve treatment decisions. The limitations are the lack of detail around team permissions, data security, API capabilities, and support. For larger healthcare organizations, compliance, data processing agreements, and integration capabilities should be confirmed carefully before procurement.
Access from China is unknown. Because the product depends on WhatsApp, which is generally not reliably accessible directly from mainland China, actual use may be limited by network conditions; supported payment methods are also not disclosed. Chinese users may want to first evaluate local patient follow-up systems, WeCom/WeChat Official Account follow-up tools, or mental health scale management platforms.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on plusana.com official site.
plusana.com is an Brazil SaaS Tools provider. TG4G tracks its product information, with monthly pricing from $18.00, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach plusana.com directly.