pci.team

What It Is

PCI (Practice Composition Index) is a dental practice team behavior system from Dentek, LLC. It is not a generic personality test; instead, it is built around roles in dental practices such as front desk, treatment coordinator, clinical, management, back office, growth, and Owner/Doctor, providing assessment, role fit, team composition, coaching, and conflict resolution.

Core Features

The product starts with a 3-minute adjective checklist assessment and outputs 7 traits, 28 dental archetypes, mappings to OCEAN and DISC terminology, role-fit percentages, and PDF reports. At the practice level, it can generate real-time team composition charts, archetype distributions, role coverage gaps, and coaching plans for each person. It can also generate conflict causes, reframed perspectives, and conversation scripts between two team members. On the hiring side, it supports candidate invitations, scoring by role bucket, interview follow-up questions, active/hired/passed/hold pipeline management, and one-click conversion into a team member. A 15-second Team Pulse every Tuesday is used to track a morale heatmap.

Pricing and Ease of Use

Individual is a one-time $29 assessment; Practice has a $99 setup fee plus $29/month. The page states that it includes 10 initial assessments, 2 new assessments per month, and additional assessments at $9 each, while the terms also mention up to 50 team and candidate seats. Pricing is transparent, with no annual contract and the ability to cancel. The assessment is short, and the outputs are action-oriented, making it relatively friendly for practice owners without a psychology background.

Pros and Cons

The main advantage is its clear vertical focus: it turns behavioral assessment into concrete actions for hiring, feedback, conflict resolution, and more. It also covers both existing team members and candidates. The drawbacks are its narrow industry fit, no disclosed API or ATS/HR system integrations, and no visible security or compliance certifications such as SOC 2, HIPAA, or ISO. Its terms also emphasize that results should not be used as the sole basis for hiring or employment decisions.

Who It’s For and Access from China

PCI is best suited to dental practice owners, operations leaders, DSOs, or professional dental teams looking to improve hiring fit and management communication. It is less suitable for general businesses or organizations that need complex HR integrations. Access from mainland China could not be confirmed from the available text; payments rely on Stripe and USD bank cards, which may be inconvenient for some domestic users. If localized payments, Chinese-language support, and compliant hosting are required, domestic talent assessment, recruitment assessment, or enterprise HR SaaS alternatives may be worth considering.