paloma365.uz

What It Is

Paloma365 is a cloud-based POS system for business automation, mainly serving restaurants, cafés, fast food businesses, shops, pharmacies, beauty salons, delivery operations, and various service industries. The site states that it has been operating since 2013, has automated 12,000+ locations, and emphasizes coverage across Central Asia, the CIS, and global business scenarios.

Core Features

The system brings product, customer, cashier, finance, and employee management together on one platform. The product and inventory modules support stock accounting, write-offs, transfers, and stocktaking; the CRM supports customer purchase history, loyalty programs, bonuses, and discounts; and reports cover sales, profit, employee performance, and product performance. In restaurant scenarios, orders entered by waiters can be sent automatically to the kitchen, while dish popularity analysis helps improve business decisions.

Collaboration, Devices, and Integrations

Paloma365 supports employee roles, access permissions, working hours, and KPI management, making it suitable for stores with multiple staff members. In terms of devices, it can be used on phones, tablets, laptops, POS terminals, and bank terminals, via browser or app, with support for both iOS and Android and real-time data synchronization. The site also mentions that it can work offline for up to 2 weeks. Third-party integrations include 1C, online cash registers, payment systems, and other services, but API documentation or developer support details are not disclosed.

Pricing and Support

Pricing starts from 134,700 UZS per month, with three plans: Boshlang'ich, Asosiy, and Universal. The service uses postpaid billing at the end of the month, with charges based on actual usage capabilities. New registrations get a 15-day free trial with no bank card required. For support, Paloma365 provides free training, setup, and daily assistance, with technical support available every day from 08:00 to 01:00.

Pros, Cons, and Who It’s For

Its strengths are broad coverage of the full store operations loop, suitability for local industries such as food service, retail, pharmacies, and beauty businesses, plus support for multiple devices, offline use, and cloud backup. Its weaknesses are limited disclosure around plan differences, API capabilities, data security certifications, and compliance details. It is better suited to single stores, small chains, and growing businesses in the Central Asian market. For Chinese users who need local tax-control systems, payments, and Chinese-language service, domestic alternatives such as 客如云, 二维火, 银豹, and the SUNMI ecosystem may be a better fit. Availability of access and payments from China is not specified on the site, so it should be considered unknown.