Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
LIKE MAGIC Solutions positions itself as a “Guest Experience & Hotel Operations” platform for the hotel industry. Its goal is to bring hotel-related systems and applications into a user-centric, open solution that connects guests, staff, and operators. It is best understood as a guest journey and operations layer around a hotel PMS, covering multiple touchpoints from pre-arrival through post-checkout.
Based on the available content, the platform offers a fairly complete set of modules: the digital guest journey covers everything from pre-arrival to check-out; Self-Service supports online check-in, room service requests, and more; Access Controls provides digital room keys, issuing, tracking, and access management; Communication Hub centralizes email, SMS, or chat; Central Guest Profile unifies guest data, preferences, and history; Task Management & Traces and Housekeeping support staff task assignment, progress tracking, and real-time updates. It also includes Booking Engine, Upselling, Payment, 24/7 Monitoring, and Custom Branding, making it suitable for hotels that want to connect front desk operations, housekeeping, communications, marketing, and payments.
The website does not disclose plans, pricing, billing dimensions, a free tier, or a trial. It only provides Book a Demo / Schedule a demo, so pricing likely requires contacting sales, although this cannot be confirmed from the text. On integrations, LIKE MAGIC emphasizes a modular and interface-open architecture, suggesting a focus on open interfaces and connectivity with external solutions. However, it does not list specific third-party partners such as PMS providers, door lock systems, payment providers, or CRMs, nor does it provide detailed API documentation.
The main advantage is broad business coverage, especially for hotels that want to link guest experience with internal operations. Digital keys, self-service, real-time housekeeping scheduling, and upselling all have clear business value. The downside is limited public transparency: pricing, deployment model, security and compliance, permission structure, and service support are all lacking in detail. Although payments are described as “secure integrated processing,” the site does not disclose payment channels or compliance certifications.
LIKE MAGIC Solutions is better suited to mid-to-high-end hotels, hotel chains, boutique hotels, or accommodation operators looking to improve direct bookings, self-service check-in, and operational efficiency. Its accessibility from China is unknown. For deployment in mainland China, key points to verify include network availability, Chinese-language support, local payment methods, invoicing, data compliance, and compatibility with domestic PMS, door lock, and OTA ecosystems. Alternatives may include local hotel PMS products, WeChat-based self-service check-in solutions, and domestic hotel operations management and guest communication platforms.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on likemagic.tech official site.
likemagic.tech is an Switzerland SaaS provider. TG4G tracks its product information, an overall rating of 8.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach likemagic.tech directly.