Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Hotel's Touch is a cloud-based business solution for the travel accommodation industry, serving hotels, hostels, private rental owners, tourism agencies, and property managers. It is positioned not as a standalone PMS, but as a suite of cloud services built around accommodation operations, covering front desk reception, channel management, digital signage, employee time tracking, and custom development. The website emphasizes a rental/subscription model with no upfront investment in hardware or software required.
Core modules include All-in-one Front Desk, Channel Manager, Booking Engine, fiscal cash register/POS, IDscan document scanning, and eVisitor guest registration, making it suitable for managing room availability, reservations, check-ins, and local compliance registration workflows. The Digital Signage module can remotely publish hotel offers, member benefits, events, and local tourism information to public areas, guest rooms, Video Wall, or Totem screens. The employee management module covers real-time working-hour views, scheduling, payroll calculation reports, daily/weekly planning, maintenance status, and room cleaning status tracking, helping coordination between the front desk, housekeeping, engineering, and other departments. However, the text does not disclose enterprise permission details such as role-based access, approvals, or audit logs.
Pricing is relatively clear: the front desk system with Channel Manager starts from €9/month + VAT per accommodation unit; Digital Signage starts from €15/month + VAT per device; and employee time management starts from €1.5/month + VAT per employee. Package quotes are also available on request. The website offers free demos and demo access requests, and explicitly provides 24/7 Support, which is an important service commitment for hotel systems.
Its strengths are broad coverage of accommodation scenarios, a cloud subscription model that reduces upfront investment, and pricing split by room, device, and employee, making it easy for small properties to get started. The drawbacks are that it does not specify integrations with particular OTAs, payment providers, accounting systems, door locks, or other third-party tools; information on data security, compliance, backups, access control, and API/SDK availability is also limited. It is better suited to accommodation operators in Croatia and nearby markets that want to quickly launch an integrated cloud front desk, channel management, digital signage, and time-attendance setup.
Access from mainland China, payment methods, and network connectivity are not covered in the text, so they should be considered unknown. For hotels or guesthouse operators in China, it is important to confirm Chinese-language interface support, payments, invoicing, public-security hotel registration requirements, domestic OTA integrations, and local support. Alternatives to compare include Cloudbeds, Mews, SiteMinder, Little Hotelier, Oracle OPERA Cloud, as well as domestic options such as 订单来了 and 别样红.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on hotelstouch.com official site.
hotelstouch.com is an Croatia SaaS provider. TG4G tracks its product information, with monthly pricing from $9.00, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach hotelstouch.com directly.