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Hotelogix is a Singapore-based cloud hotel management software company founded in 2008. Its core product is Hotel PMS. According to the available information, it serves 12,000+ hotels across 100+ countries and supports 13 languages. It mainly helps hotels manage front desk operations, reservations, housekeeping, POS, channel distribution, revenue management, and multi-property operations.
Its main strength is bringing day-to-day hotel operations into a single cloud system: the front desk can handle reservations, room status, check-in/check-out; the housekeeping module can assign cleaning tasks and sync with the front desk in real time; POS can connect revenue outlets such as restaurants and spas and consolidate charges into the guest account; Web Booking Engine supports bookings via the official website and Facebook, with results synced back to the PMS; Channel Manager is used to synchronize OTA rates and inventory, reducing overbooking. The system also offers 100+ reports, mobile PMS, multi-property management, reputation management, and a guest services app, which supports pre-arrival check-in, self check-out, service requests, and feedback.
Hotelogix uses a subscription model. For independent properties, plans are divided into Premium, Premium Plus, and Platinum, billed per room/month with a minimum monthly bill; properties with more than 100 rooms need to contact sales. Premium Plus and Platinum are mainly differentiated by the number of optional interfaces, setup, and training. The page’s pricing variables do not show specific amounts, so the actual cost depends on hotel size, region, and required integrations. The text clearly mentions a 15-day free trial and the option to schedule a demo.
Third-party integrations are a key selling point. Hotelogix claims support for 100+ solutions, including channel management, CRM, loyalty, payment gateways, accounting, door locks, ID scanning, and more, and also mentions 50+ OTA integrations. On security, it discloses PCI compliance, TLS/SSL encryption, secure servers, automated backup and recovery, strong passwords, and MFA. For support, it provides 24/7 phone, email, and chat support, with multiple customer cases emphasizing timely responses.
The advantages are deep coverage of the hospitality industry, easy cloud deployment, reduced on-premise IT costs, and suitability for centralized multi-property management. The drawbacks are that public pricing is not transparent, complex integrations may incur extra costs, and information on open APIs and developer support is limited. It is suitable for independent hotels, small and mid-sized hotels, hotel groups, and operators looking to migrate from an on-premise PMS to the cloud.
The crawled text does not provide information on access from mainland China, ICP filing, RMB payments, or local service availability, so access status is unknown. For hotels targeting the Chinese market, it is advisable to compare Hotelogix with Cloudbeds, Mews, Oracle OPERA Cloud, eZee Absolute, and local hotel management systems, with particular attention to network stability, payment gateways, invoicing, and integration capabilities with local OTAs.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on hmslive.net official site.
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