staysee.jp

What It Is

Staysee（ステイシー） is a Japanese hotel PMS / accommodation management SaaS for ryokan, hotels, private lodgings, and guest houses. It is positioned as a low-cost, quick-to-launch cloud-based accommodation management system. The company claims more than 1,600 registered properties and a 96.9% service continuation rate in 2024. The system is used through a browser, with Google Chrome officially recommended.

Core Capabilities

The basic PMS includes reservation registration, room overview, consecutive-stay management, sales registration, receipt issuance, room registration, master data settings, and more. For labor-saving use cases, it offers modules such as mobile payments, self check-in, unmanned hotel operation, a cleaning app, digitization of paper check-in cards, email/SMS notifications, and sales and expense analysis. The アドバンスプラン supports site controller integration and multi-property management, with connections to らく通, TEMAIRAZU, ねっぱん, TL-リンカーン, 宿研サイトコントローラー, and others.

Pricing and Trial

The pricing structure is straightforward: initial setup fee is 0 yen; ライト is 980 yen/month, スタンダード is 3,980 yen/month, and アドバンス is 9,980 yen/month. The base fee does not increase based on the number of rooms. Most enhanced features are optional add-ons, such as analytics at 5,500 yen/month, cleaning at 3,300 yen/month, public API from 8,800 yen/month, self check-in at 13,200 yen/month, and unmanned hotel operation at 19,800 yen/month. A 1-month free trial is available, with no credit card required and no automatic conversion to a paid plan.

Collaboration, Security, and API

The plans provide 1, 10, and 30 accounts respectively, with support for per-user viewing permissions and activity history management. On security, the published terms cover the privacy policy, confidentiality of communications, account/password responsibility, and prohibition of unauthorized access. However, there is no visible information on ISO, SOC, encryption, or data center certifications. The public API can retrieve reservations, change check-in/check-out status, add payments and orders, manage accompanying guests, and more. The limit is 20 requests per minute per token.

Pros, Cons, and Best Fit

Its strengths are low entry pricing, fast deployment, detailed coverage of accommodation-industry scenarios, and the ability to expand gradually from a basic PMS to unmanned operations. Limitations include the fact that many advanced integrations require additional fees, site controller integration is only available on アドバンス, the API rate limit is low, and the product is primarily aimed at Japanese operations. It is best suited for small and midsize hotels, ryokan, private lodgings, and operators in Japan that want to reduce front-desk staffing costs.

Access from China

There is no clear information on network connectivity to the website and service from mainland China, Chinese-language interface support, or payment methods such as RMB, UnionPay, or Alipay, so these remain unknown. Accommodation businesses in China may also evaluate local alternatives such as 订单来了, 别样红, 绿云PMS, and 金天鹅.