FIXO is a web and mobile app provided by GetFixo.com, LLC, positioned as a work order, dispatching, and time-tracking tool for service professionals. It supports service companies, technicians, freelancers, and independent contractors in tracking time spent on jobs/projects/tasks, with a clear focus on the pain point of whether technicians’ actual working time is fully billed.
The product centers on work order management and time tracking. Dispatchers can create work orders from the web or mobile app, assign them to in-house technicians or freelancers, and sync updates via mobile push notifications. They can later edit work orders, reassign them, set statuses, priorities, and due dates. Technicians can log multiple time entries and add notes, images, and videos. The system provides a dashboard that can filter and sort by alphabet, entry date, due date, technician, status, and other dimensions. It also summarizes total time per work order and technicians’ daily/weekly total hours, helping teams verify billable time, overtime, and missed billing.
Pricing is tiered by number of users: Basic covers 1-5 users at $20/month, Pro covers 6-10 users at $40/month, Premium covers 11-20 users at $100/month, and teams with 21+ users need to contact sales. The page includes a monthly/annual billing toggle, but the main text only discloses monthly pricing. The service is delivered through a cloud-based web portal and mobile apps; no self-hosted option was found. Payment and plan information must be managed in the web portal, and payment processing may use Stripe.
For collaboration, FIXO supports adding and removing dispatchers and technicians, with email invitations to join a company group. After a technician is removed, their access to historical work orders is blocked, while existing work orders and time records are retained. Integration details are limited, but the product explicitly supports opening locations directly in Google Maps and making calls or sending texts from contact phone numbers. Security and compliance information mainly covers account/password responsibility, data ownership, use of service data, and acceptable use terms. It does not disclose SOC 2, ISO, or detailed encryption mechanisms.
Its strengths are a focused feature set and a short onboarding path, making it suitable for small repair, installation, and field service teams moving from email- and phone-based dispatching to centralized dashboard management. It is also useful for independent contractors who need to track project time. Limitations include relatively basic feature disclosure, with no visible API, advanced permissions, automation, deep finance/CRM integrations, or clear free trial information. In addition, the terms of service restrict users to the United States or Canada, which creates barriers for international use.
Access from mainland China is not stated in the source material, so it is considered unknown. Even if accessible, credit card/Stripe payments, North American user eligibility restrictions, and Google Maps availability may affect practical adoption. Chinese teams may want to first evaluate local work order systems, field service management software, CRM dispatch modules, or compare similar products such as Jobber, Housecall Pro, FieldPulse, and ServiceM8.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on getfixo.com official site.
getfixo.com is an Unknown SaaS Tools provider. TG4G tracks its product information, an overall rating of 5.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach getfixo.com directly.