gespet.com

What It Is

Gespet is a cloud-based management software platform for professional organizations in the pet industry, covering use cases such as pet hotels, boarding, grooming, pet shops, breeding, veterinary services, training, daycare, transportation, and marketing CRM. It is not positioned as a generic CRM or booking system; instead, it combines vertical modules built around pet-business workflows. It is a good fit for frontline stores or small chains that need appointments, customer communication, animal records, sales management, and business analytics.

Core Features and Collaboration

Based on the available content, Gespet offers a fairly complete feature set. It supports online booking pages, allowing reservations to be captured from a website, Instagram, Facebook, QR codes, or direct links. It also supports automated appointment reminders, email and WhatsApp communication, sending invoices/receipts/files, and auto-filling contracts and documents. Its reporting capabilities cover revenue, expenses, profit, unpaid invoices, customer/animal lists, hotel occupancy, breeding litters, pet shop returns, grooming staff services and billing, and more. For team permissions, Employee Security & Control can define employee access times and which parts of the software they can access, making it suitable for stores with multiple staff members that need to control operational permissions.

Pricing and Trial

Gespet uses a subscription model based on business modules. Monthly billing has no minimum commitment, while annual billing shows an equivalent monthly price and offers a discount of over 20%. Basic modules such as pet hotel, grooming, daycare, and training are priced at $17.95 per month, or $14.25/month equivalent when billed annually. The pet shop module is $32.95 per month, while the veterinary and pet shop bundle is $54.95 per month. The complete business plan is $99.95 per month, or $83.25/month equivalent when billed annually. Prices include tax, and the company states that there are no hidden fees. The trial policy is fairly friendly: a free trial is available without a credit card, and the site says the trial can be extended as needed.

Pros and Cons

The main advantages are strong industry fit, a rich module lineup, cloud-based deployment with no installation required, good multilingual support, and practical features such as online booking, automated reminders, reporting, CRM, and data import. Pricing is relatively transparent, with multi-currency display and multiple payment methods. The downsides are that the text does not disclose APIs, developer documentation, self-hosting options, or more detailed security capabilities. The so-called Gespet Connectors are not accompanied by a specific integration list. Transportation and employee control are add-on modules and need to be used together with other business areas.

Who It’s For and Access from China

Gespet is suitable for pet hotels, grooming salons, pet shops, dog and cat breeders, trainers, veterinary clinics, and multi-service pet businesses. It is especially suitable for teams that want to launch booking, reminders, customer communication, and operational reporting at a low cost. Its accessibility from China is unknown. The website offers a Chinese language option, and China appears in the purchase country list, but it is not clear whether its payment methods work reliably in mainland China. If you need domestic network performance, RMB payments, WeChat ecosystem support, or local invoice support, it is worth evaluating Chinese pet-store management systems as alternatives.