petsoft.com

What It Is

Petsoft is pet care management software built for dog daycare, pet boarding, and grooming businesses. It is positioned as a web app that helps small pet care merchants and multi-location operators streamline bookings, billing, staff scheduling, and customer communication. Its core value is bringing pet parent self-service booking, back-office store management, payment processing, and staff operations into one system.

Core Features

For bookings, Petsoft supports daycare and boarding reservations, an online booking portal, kennel availability and daycare capacity tracking, and configurable daycare schedules and daily coverage rules to reduce the risk of overbooking. In grooming scenarios, its appointment system emphasizes preventing double bookings. On the customer side, the Pet Parent Portal lets pet parents manage appointments, pet profiles, and vaccination documents. On the operations side, it includes customer and pet management, billing and invoices, payment tracking, credit card processing, email and SMS notifications, plus staff scheduling, time entry, and leave management. Professional and Enterprise further add multi-location reporting, marketing, custom branding, and centralized multi-location management.

Pricing and Trial

Starter is $50/month and includes bookings, customer and pet management, staff scheduling, credit card processing, the portal, and notifications, with support for unlimited pets, kennels, and staff. Professional is $100/month and adds multi-location reporting, email/SMS marketing, and custom branding. Enterprise requires a custom quote and includes priority support and a dedicated account manager. Using TRYFORFREE2026 gives you three months free. Payment processing rates start from 2.6% per transaction, and SMS may incur additional fees.

Pros and Cons

The main advantages are its strong vertical focus and the relatively complete Starter plan, making it a good fit for pet businesses moving from paper booking books to online management. Capacity management, the parent portal, and staff scheduling map directly to frequent operational pain points. The drawbacks are that publicly available information does not clearly list an API, specific third-party integrations, data encryption details, or security certifications, and its security and compliance descriptions are fairly general. The real cost of SMS and payments also needs to be calculated based on actual usage.

Who It’s For and Access from China

Petsoft is better suited to overseas pet daycare, boarding, and grooming stores, as well as chains that need multi-location reporting and centralized management. Access from China, payment support, and localization are unclear. If you operate for Chinese customers, it is worth evaluating network accessibility, international credit card payments, SMS deliverability, and Chinese-language support, while comparing it with domestic alternatives such as pet store management systems, booking mini-programs, and POS/membership systems.