Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
FeedYourStay is business software built around collecting customer satisfaction feedback, clearly aimed at accommodation providers, hotels, and offline service businesses. It digitizes traditional paper-based reviews: customers can anonymously answer questions using their own devices or devices provided by the business, while the business can log in to a portal to view, filter, and download results, as well as track short- and long-term feedback trends.
The product emphasizes simplicity, compatibility, and visualization. Its core modules include questionnaires/question banks, anonymous feedback, data collection and visual charts, result downloads, date-based filtering, identification of best and worst results, and periodic trend tracking. The Pro and Enterprise plans also support creating a mailing list: customers can voluntarily leave their contact details and grant GDPR-compliant consent for follow-up marketing. The system automatically removes contacts whose authorization has expired, reducing the compliance workload for businesses.
Pricing is annual: Base costs €399/year and includes data collection and display, preset question selection, and email support; Pro costs €499/year and adds mailing list creation plus phone support; Enterprise costs €589/year, supports customized questions, and offers a reduced response time of 24-48 working hours. Overall, the pricing is transparent and well suited to small and medium-sized merchants with limited budgets that need a basic customer satisfaction dashboard.
The advantages are a simple onboarding flow requiring only an email and password to log in; compatibility across multiple devices, making it suitable for on-site feedback collection; anonymous reviews that may be more candid than public reviews; and reduced paper, ink, and manual sorting costs through digitization. The drawbacks are that publicly available information does not mention third-party integrations, APIs, automation, team permissions, multi-location management, or more advanced analytics. On the security side, beyond GDPR consent management, there is no stated information about data encryption, hosting regions, or backup policies.
It is suitable for hotels, guesthouses, restaurants, tourism businesses, and local service providers that want to replace paper questionnaires, track satisfaction, and build a compliant marketing contact base. It is less suitable for companies that need a complex CRM, omnichannel review management, or developer integrations. Access from mainland China is not specified in the available text, so its status is unknown; payment methods are also not disclosed. For local alternatives in China, consider 问卷星 or 腾讯问卷; for international survey tools, compare it with Typeform, SurveyMonkey, and Jotform.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on feedyourstay.com official site.
feedyourstay.com is an Italy SaaS provider. TG4G tracks its product information, with monthly pricing from $432.00, an overall rating of 5.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach feedyourstay.com directly.