engagetosell.ca

What It Is

Engage To Sell (ETS) is a human-operated online communication and lead-conversion service for automotive dealers, other dealerships, and service businesses. It is not a traditional email platform; instead, it centers on live human Live Chat, supplemented by SMS, Facebook Messenger, click-to-call, video sharing, and BDC call-center follow-up to help turn website visitors’ inquiries into qualified leads or appointments.

Core Capabilities and Channels

ETS emphasizes “No bots, No canned scripts.” Trained human agents proactively engage visitors 24/7/365 and collect information such as name, email, phone number, and product interest. Live Join is one of its standout features, allowing a company’s sales team to join or take over conversations in real time via chat, SMS, or FB Messenger, reducing handoff delays. The platform also offers visitor monitoring, follow-up tracking, tiered chat handling, mobile invitations, multilingual support, plus a unified Dashboard and detailed reporting.

Pricing and Integrations

Its pricing model is somewhat distinctive: according to the website, ETS does not charge a fixed monthly fee, but bills based on the number of leads sent each month, with pricing automatically adjusted according to delivered results and no long-term contract required. However, the page does not disclose specific unit prices, tiers, minimum spend, or payment methods. For integrations, ETS says it can connect to major CRM and lead-management platforms through a simple API, making it suitable for dealers with existing sales workflows who want to push chat leads directly into their follow-up systems.

Pros and Cons

The main advantage is its strong focus on sales conversion. Human agents are well suited to high-ticket, consultation-heavy scenarios such as automotive sales and heavy equipment. Its multichannel coverage is fairly comprehensive, and the BDC team can continue follow-up and help set appointments. The downsides are limited public transparency: there is little information on SLA, SMS delivery rates, compliance certifications, or detailed pricing. Textable Landline is explicitly stated to support only U.S. and Canadian landlines and toll-free numbers, not mobile numbers or VOIP, so its ability to expand internationally is unclear.

Best Fit and Access from China

ETS is best suited to North American dealers in automotive, motorcycles, boats, agricultural machinery, and heavy equipment, as well as service businesses that want to outsource online reception and appointment follow-up. For Chinese companies, its FB Messenger, Google-related channels, and North American phone capabilities may face localization limitations. The site does not state details about network access from China or payment methods, so china_access can only be assessed as unknown. If targeting the Chinese market, local alternatives such as 美洽, 网易七鱼, 环信, and Udesk may be worth considering.