dolphinworxs.com

What It Is

Dolphin Australia is a Print MIS and print estimating software product for the printing industry. The official website highlights that it has served print businesses since 1994 and positions the system as customizable and “tailored to your business.” It is closer to a vertical-industry ERP/MIS than a general-purpose project management tool, covering workflows such as quoting, production, inventory, scheduling, e-commerce orders, and accounting synchronization.

Core Features

Its estimating/quoting module supports single-screen estimating, custom formulas, unlimited quantities and versions, templates, and matrix pricing, with coverage for offset, digital, signage, labels, packaging, and related use cases. The production module provides real-time WIP status, inventory and finished-goods control, multi-warehouse support, barcode inventory, automated invoicing, delivery management, and profitability tracking for each job. The planning board offers Gantt chart and grid views, with support for shifts, dependencies, time estimates, and budget tracking. Additional modules include reporting, CRM, email/SMS notifications, electronic proof of delivery, barcode tracking, and more.

Integrations, Deployment, and Security

For integrations, Dolphin explicitly supports Shopify, allowing quotes and work orders to be created automatically from online orders while synchronizing real-time pricing. On the accounting side, it supports invoice and order synchronization with MYOB and Xero, and also offers a general Integration Module. For deployment, the website mentions cloud hosting and provides an entry point for self-hosted hardware requirements. It can also be run remotely on Mac, Windows, or in a browser via Winflector. Security information is relatively limited: the site only mentions the security and reliability of cloud hosting and secure credit card payment processing, with no visible details on compliance certifications, permission models, or backup policies.

Pricing and Support

The official website does not disclose plans, pricing, a free edition, or trial information; its main conversion path is to book a demo. Support channels include an Australian phone number and email, with service hours from Monday to Friday, 9:00–16:30 AEST. This is straightforward for local Australian customers, but teams in other time zones should confirm expected response times.

Pros, Cons, and Who It’s For

The main strengths are deep industry coverage and a comprehensive module set, making it especially suitable for print shops, label and packaging manufacturers, and online printing stores that need integrated management from quoting through production and delivery. The drawbacks are limited pricing transparency and insufficient public information on APIs, permissions, and compliance. Buyers should confirm the details through a demo before purchase. Accessibility from China is unknown; if deploying for teams in China, it is also necessary to assess network connectivity, Shopify/credit card payment compatibility, Chinese localization, and integration with local finance and tax systems.