Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
CRM Travels is a CRM/business management system built specifically for travel agencies. Its goal is to centralize the entire workflow—from incoming calls, leads, tour options, and confirmed orders to payments, documents, and performance analytics—inside a single interface. It is not simply a generic CRM with a travel-themed skin; instead, it offers features tailored to travel agencies, such as tour options, travel bookings, customer personal accounts, order management, and markup revenue analysis.
The system covers customers and contacts, leads and sales pipelines, project tasks, activity calendars, attendance, support systems, knowledge bases, document workflows, invoices and expenses, online payment records, and company chat. For team management, agencies can create departments, employee profiles, and roles, handle customer support by department, and track employee efficiency across different order stages. Management can also analyze revenue, markups, promotion channels, destinations, hotel star ratings, repeat purchases, customer growth, and the sales funnel, making it useful for multi-manager and multi-office travel agencies that need operational review and reporting.
The website states support for integrations with email, SMS, Viber, Telegram, IP telephony, chatbots, website forms, and landing pages, and says custom modules can be developed. The deployment model is not explicitly stated, but based on registration/login, mobile access, push notifications, and automatic backups, it appears to be a cloud-based SaaS product. On security, the public materials only mention automatic backups, activity logs, and PDF exports; they do not disclose details on encryption, compliance certifications, data residency, or SLA. Enterprise buyers should ask about these points before purchasing.
Standart starts from $10/month for 5 employees, while Full starts from $30/month for 5 employees. A free 7-day trial is available. Paying for six months gives a 10% discount, and annual payment gives a 20% discount. The pricing calculator also supports adjustments by number of employees, number of offices, and modules such as bus booking, cruise booking, airline tickets, and accounting, making it attractive for small travel agencies from a cost-performance perspective.
Its strengths are its comprehensive vertical-industry features, low pricing, multilingual support, and compatibility with multiple communication tools, which can reduce the need for travel agencies to switch between separate CRM, finance, task, and document systems. Its weaknesses are the limited public information on security and compliance, API availability, payment methods, and local service support, while the Chinese page translation is also somewhat rough. It is better suited to small and midsize travel agencies, travel agency storefronts, and teams that want to launch sales and order management quickly.
The site offers a Chinese entry point and includes China in its country selection, but it does not provide clear information about mainland China network access, payment options, or local support. Its accessibility from China should therefore be considered unknown. China-based teams may also evaluate SalesEasy, FXiaoke, Zoho CRM, Bitrix24, or local travel ERP systems as alternatives.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on crmtravels.com official site.
crmtravels.com is an Ukraine Marketing & SEO provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach crmtravels.com directly.