cloudpayroll.com.au

What It Is

CloudPayroll is a cloud-based payroll platform built for Australian businesses. Its core focus is helping companies process pay runs, report STP Phase 2 data to the ATO, and manage tax, leave, superannuation, and employee records within Australia’s local compliance framework. It serves everything from micro-businesses with ≤5 employees to organisations with hundreds of staff, multiple entities, multiple locations, and franchise structures. It also provides a Partner Dashboard for accountants, bookkeepers, and other partners to centrally manage client payrolls.

Core Features and Collaboration Permissions

The feature set is fairly comprehensive: payroll processing, real-time Single Touch Payroll reporting, automated superannuation payments, Employee Kiosk self-service, a mobile app, leave request approvals, Timelogs time tracking, cost centres, general ledger exports, HR document storage, custom fields, and 50+ reports. Employees can view payslips, tax year summaries, request leave, record time, and update personal details; managers can approve leave and timesheets. Permission controls are granular, with roles such as Paymaster, read-only enquiry, data entry, Leave Approver, and Timelog User, and access can be restricted by team.

Pricing and Integrations

Pricing is relatively transparent, though not fully public. Premium is priced at $2.20/employee/pay run + $11.50/weekly pay run. Mini is designed for businesses with ≤5 employees and is described as low-cost, with no implementation fee and ongoing discounted fees. Enterprise and Outsourced require a custom quote, and setup fees may apply. Its integration ecosystem is a strong point, supporting API or CSV-based connections with accounting, HR, rostering, and time-attendance systems such as Xero, MYOB, QuickBooks, Zoho Books, Deputy, Tanda, Easy Employer, Timecloud, BambooHR, enableHR, and MyHR. A Developer Guide is also available.

Security, Support, Pros and Cons

On security, the website explicitly mentions ISO/IEC 27001:2022, two-factor authentication, encrypted backups, audit trails, and compliance with ATO and SuperStream requirements. Local support teams are based in Melbourne and Brisbane, providing phone and email support on weekdays from 8:00 to 17:00 at no extra charge. Its strengths are deep Australian payroll compliance, broad feature coverage, and clearly defined support and implementation services. Its limitations are that it is mainly suited to the Australian regulatory environment, pricing for Enterprise, Outsourced, and some Mini plans requires enquiry, and payment methods are not disclosed.

Best Fit and Access from China

CloudPayroll is best suited to SMEs, large multi-site organisations, corporate groups, and accounting service providers operating in Australia and needing STP reporting and superannuation compliance. If a business primarily runs payroll in China or needs compliance with Chinese social insurance and individual income tax rules, the fit is limited. Mainland China accessibility cannot be determined from the available text, and payment methods are not specified. Alternatives include Xero Payroll, MYOB, QuickBooks Payroll, Deputy, Tanda, and larger platforms such as Workday.