cleartrade.co.uk

What It Is

Cleartrade is AI software for property maintenance and repair diagnostics. It serves property management teams, private landlords, real estate agencies, social housing providers, and commercial property managers. Its core positioning is not to replace every property management system, but to add automated diagnostics, work order logging, and price estimation to traditional CRM or manual repair-reporting workflows through LLMs, WhatsApp, API/MCP, and related capabilities.

Core Features and Integrations

Product modules include WhatsApp repair reporting, Call Assist, Search Dashboard, and the full platform. Tenants can submit issues via a dedicated WhatsApp number; the system collects context, images, audio, or short videos, then uses an LLM for initial diagnostics and triggers human escalation, email summaries, or CRM data transfer based on company-defined rules. Search Dashboard can record repairs, generate diagnostics, estimate hardware and contractor costs, and find local contractors. For integrations, Cleartrade can work with existing CRMs via API and MCP, and can also connect to email, WhatsApp, and Airtable. However, PBX integrations need to be assessed case by case, and Search Dashboard currently cannot integrate with CRMs.

Pricing and Deployment

The website does not disclose public plans or unit pricing. Its terms indicate a subscription model with automatic renewal. It supports credit and debit cards, and Direct Debit may be available for long-term contracts in some cases. Before launch, an introductory call is usually required to assess needs. Small landlords may be able to get started relatively quickly, while larger organizations may need a longer implementation cycle due to processes, private data, compliance rules, and multi-team coordination. The deployment model is not explicitly stated, but judging from accounts, subscriptions, and online integrations, it appears to lean toward cloud-based SaaS.

Pros and Cons

The strengths are its clear vertical focus and relatively complete loop around “repair reporting—diagnostics—work orders—pricing—contractors.” The WhatsApp entry point lowers the barrier for tenants, and an organization’s private data can be used to improve diagnostic context. Limitations include opaque pricing, limited disclosure around security and compliance, and no clearly stated certifications, SLA, data residency, or audit information. The product was founded in 2024, so mature customer references appear limited.

Who It’s For and Access from China

Cleartrade is better suited to UK and overseas property teams with high repair-ticket volumes that want to add AI automation on top of an existing CRM. It may also fit small landlords looking for a lightweight repair-reporting tool. Access from China cannot be determined from the available text. Because it relies heavily on WhatsApp, usage by tenants in mainland China would be significantly limited, and its payment and contract setup is also oriented toward overseas markets. Domestic alternatives in China could include Mingyuan Cloud, Jizhi Technology, Kingdee/Yonyou property management systems, or WeCom/DingTalk work orders combined with local repair dispatch solutions.