claritiv.ai

What It Is

Claritiv is an AI conversation intelligence tool built for sales, product, and customer-facing teams. Its core goal is to turn unstructured conversations—such as customer meetings, sales discovery calls, and user interviews—into actionable insights. The website emphasizes that it can transcribe, summarize, and identify pain points, preferences, desires, themes, action items, and solutions, helping teams spend less time on post-meeting manual整理 and more time focusing on the conversation itself.

Core Capabilities

Based on the available information, Claritiv currently focuses mainly on audio processing. It also supports video files, but the workflow is to extract the audio first and then analyze it. The platform can generate concise meeting summaries, identify key contributors, discussion topics and their importance, overall sentiment, key details, customer pain points, preferences, desired features, open questions, and knowledge gaps. The website claims an algorithm accuracy of 85%-90% and says it uses machine learning and natural language processing technologies. It also supports customized capture parameters and topic types based on organizational needs, making it suitable for teams that want to configure insight dimensions around their own business goals.

Pricing and Trial

Claritiv does not disclose specific pricing or plan details on its pages. Its terms indicate that the service, or certain features, are subscription-based and may be billed daily, weekly, monthly, or annually, with automatic renewal. Paid subscriptions are generally non-refundable. The platform may offer a limited-time free trial, but the trial length, usage limits, and general availability are not specified. Billing information may be required, and users may be charged automatically after the trial ends if they do not cancel.

Pros and Cons

The main advantage is its focused use case. Claritiv is especially suitable for extracting recurring needs from multiple rounds of sales calls and customer interviews. Its output goes beyond meeting notes, covering pain points, action items, sentiment, and knowledge gaps, making the insights relatively actionable for business teams. The limitations are also clear: full visual analysis for video is not yet available, offline meeting recording is still under development, and the website does not disclose key enterprise procurement details such as the underlying model, Chinese language support, API/CRM integrations, data retention, or security policies.

Who It’s For and Access from China

Claritiv is best suited for founders, B2B sales teams, product managers, customer success teams, and user research teams that need to analyze customer voice, organize sales leads, and develop tailored solutions. Its accessibility from China cannot be determined from the available content. On the payment side, it supports credit cards, PayPal, and in-app purchases through app stores, but teams in China should still verify network connectivity, cross-border payment feasibility, and compliance requirements. If Chinese meeting support or localized alternatives are needed, it may be worth evaluating 飞书妙记, 腾讯会议AI能力, 通义听悟, as well as similar tools such as Fireflies, Otter, and tl;dv.