cantonusd.com

What It Is

Stack is Resident Retention Software built for residential property operators. Its goal is to reduce move-outs, improve renewal rates, and turn the resulting savings in turnover costs into higher NOI. The core mechanism lets residents accumulate a “Renewal Bonus” during their lease term; if they renew, they receive part of it as a cash reward, while moving out means forfeiting the balance—creating a clear incentive to stay.

Core Features

The features disclosed on the site focus on four areas. First, real-time intent signals help identify residents who may be likely to move out early, with an emphasis that this is not a traditional survey. Second, self-service renewals allow residents to extend their lease with one click and complete rent increases, reducing manual work for leasing staff. Third, Stack replaces traditional concessions with a continuously growing reward balance. Fourth, it provides NOI and ROI calculators that estimate savings based on unit count, monthly rent, annual churn rate, and the expected reduction in churn. Another point that lowers friction is that residents do not need to download an app.

Pricing and Delivery

Stack does not publicly disclose plans, unit pricing, billing methods, or contract terms. The site only states that its cost is a small fraction of turnover costs and shows return examples such as “5× ROI” and “9× ROI.” Access to the product requires booking a 30-minute demo; the page states there is no commitment and that prospects can view the live product. There is no visible information about a free version, free trial, payment methods, or implementation timeline.

Pros and Cons

The main advantage is its highly focused positioning: it directly targets the move-outs, vacancy, and turnover costs that matter most to multifamily housing operators. The one-click renewal flow and reward-balance mechanism are easy to understand and, in theory, can reduce manual follow-up and spending on rent concessions. The downside is that publicly available information is limited. The site does not explain integrations with property management systems such as Yardi, RealPage, or AppFolio, nor does it provide details on data security, permissions, compliance, APIs, or deployment methods. Actual results will also depend on how residents perceive the reward mechanism, lease rules, and the operator’s execution capability.

Best Fit and Access from China

Stack is best suited to overseas residential operators with apartment portfolios of a certain scale who care about NOI and renewal rates, especially properties with 150–499 units or more. For users in China, website access and payment availability are unknown, and the product is clearly designed around overseas rental market rules. If deployed in the Chinese market, key areas to evaluate would include local lease contracts, payments, property system integrations, and compliance requirements. Potential alternatives include local property management or long-term rental apartment systems such as 明源云, 易软, and 房在线.