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Caffesta is a cloud-based POS and business automation system for cafés, restaurants, bars, pizzerias, bakeries, fast-food outlets, food trucks, and shops. It is clearly positioned toward small and medium-sized venues, emphasizing that businesses do not need to buy dedicated hardware: they can get started with ordinary computers, tablets, and printers, while owners can view business data from anywhere.
Based on the information on its pages, Caffesta covers key workflows for food-service venues: waiters or bar staff can take orders at terminals, and orders can be sent to the bar, kitchen, or multiple chefs. The back office provides sales statistics, real-time charts, revenue, dish sales, product consumption, bills, and other reports. On the inventory side, it supports purchasing, write-offs, stocktaking, recipe/technical cards, semi-finished products, and production management. Higher-tier plans include tables and floor management, finance modules, cashier shifts and transactions, promotions, loyalty, reservations, kitchen tablets, and mobile waiters. The shop version also covers product quantity limits, barcode scanning, weighing equipment, customer-facing displays, and price-tag printing. For third-party integrations, 1C integration is explicitly mentioned, but no open API is disclosed.
Pricing is tiered by business type and plan. Café plans start at around 22 BYN/month, restaurant plans at around 29 BYN/month, and shop plans at around 36 BYN/month. Annual billing is cheaper, but some annual prices on the page are marked “soon,” so it is worth confirming whether they are actually available. The second and subsequent locations receive a 50% discount, with some plans subject to a minimum of 6 USD/month. Caffesta offers a two-week free trial and a public demo version. Remote installation and configuration are free, while on-site installation, training, and data entry are charged separately.
Its strengths are low pricing, coverage of core restaurant workflows, cloud-based remote management, and support for resynchronization after an internet outage, making it suitable for small shops without strong IT capabilities. It distinguishes roles such as back-office administrator, accountant, marketer, cashier, and waiter, and supports user and permission management. On the security side, it promises cloud storage, account/password protection, encrypted transmission, and data confidentiality. The weaknesses are limited disclosure around security certifications, SLA, API availability, and ecosystem integrations. It is aimed at Russian-speaking/Belarusian markets, and there is no clear information about localization for China, tax-control requirements, food-delivery platforms, or mobile payment integration.
Caffesta is better suited to small restaurants, cafés, and shops in Belarus and nearby Russian-speaking markets that want a low-cost way to launch ordering, cashier, inventory, and reporting functions. Access from China is unknown; even if the service is reachable, users may face obstacles around network latency, cross-border payments, language, receipts/invoicing, and local payment integrations. Chinese users will usually be better served by evaluating local alternatives such as 客如云, 二维火, 银豹, 美团收银, or 哗啦啦.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on caffesta.by official site.
caffesta.by is an Belarus SaaS Tools provider. TG4G tracks its product information, with monthly pricing from $9.00, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach caffesta.by directly.