Rappaiz is a restaurant management SaaS platform for Brazilian restaurants, pizzerias, bars, and food service businesses. It brings table, counter, and delivery orders into a single dashboard, works on Web, iOS, and Android, and focuses on connecting the workflows for ordering, kitchen ticketing, checkout, and self-operated delivery.
At the center of the system is a real-time order dashboard. Orders refresh automatically every 30 seconds and cover statuses such as pending, in preparation, ready, delivered, and completed. The table module can manage areas such as dining rooms, patios, and bars, and supports partial or full payment for a single table. The menu module supports categories, multiple flavors, add-ons, different dine-in and delivery prices, and barcode search. The delivery module provides a proprietary ordering link, helping merchants avoid reliance on Marketplace commissions. On the kitchen side, it supports USB or TCP/IP printers, with a local Windows agent managing print queues and retrying failed jobs.
Rappaiz uses a fixed monthly subscription model and does not charge commission per order. Básico costs R$199,90/month, Standard costs R$299,90/month, and Pro costs R$399,90/month. All plans include a 30-day free trial, require no credit card, and can be canceled at any time. Note that WhatsApp integration is mainly available on Standard/Pro, while the digital delivery menu and delivery platform integrations are included in Pro.
For permissions, it provides roles such as Admin, Operador, Cozinha, and Caixa, and supports multiple roles, user status management, temporary passwords, and activity history. On the integration side, it discloses support for WhatsApp/Meta Cloud API, Open Food Facts, printers, and external Delivery platforms, but no open API or developer documentation was found. For taxation, it mentions configurable A1 certificates and tax regimes, while NFC-e remains on the roadmap. Data security certifications, backup policies, and SLA details are not disclosed.
Its strengths are a clear end-to-end restaurant workflow, especially for small and mid-sized Brazilian food businesses that need table management, automated kitchen ticketing, and self-operated delivery. The 30-day no-card trial also lowers the cost of testing. The downsides are that the product is clearly localized for Brazil: CNPJ, BRL pricing, WhatsApp, and Brazilian tax capabilities have limited relevance for Chinese users, and enterprise-grade compliance and API information are insufficient.
Based on the crawled text, it is not possible to determine whether access from mainland China is stable, so it is marked as unknown. For operating restaurants in China, more practical alternatives include 2Dfire, Keruyun, Hualala, Meituan’s restaurant management system, and Winpos. These are generally better adapted to local payments, invoicing, delivery platforms, and hardware ecosystems.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on rappaiz.com.br official site.
rappaiz.com.br is an Brazil SaaS Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach rappaiz.com.br directly.