Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Big Tree Telecom is a business VoIP and phone system provider based in Knoxville. It positions itself as offering small businesses and startups a world-class phone system without the high cost and complexity of a traditional telephone system. Its service is not just a software account: it also includes phone hardware, softphones, numbers, installation, training, and ongoing maintenance, making it clearly more of a locally managed communications service provider.
In terms of service channels, the website lists Hosted VOIP, Trunk Lines, Hosted PBX, mobile App, desk phones, Webphone, business line texting, fax sending and receiving, video calling, virtual meetings, Toll-Free numbers, international calling, and more, giving it fairly broad feature coverage. PBX features include auto attendant, menus and submenus, time-based routing, ring groups, call forwarding, Find me follow me, voicemail to email, voicemail transcription, call recording, call history, and reporting. For coverage, the official site emphasizes Knoxville and mentions Nationwide local, Unlimited long distance, and International calls, but it does not provide a detailed list of supported countries, numbers, or carrier coverage.
Pricing is quote-based. The official site only provides a Get A Quote option and a phone number, with no disclosed per-user monthly fees, device fees, number fees, or long-distance/international calling rates. API and integration information is limited: the site mentions an online portal, admin portal, and Boomea Unified Communications, but does not publish details about APIs, Webhooks, SDKs, or CRM integrations. As a result, it looks more like a delivered phone system service than a developer communications platform.
The main advantage is its clear consultative process: Discovery, Proposal, Install & Train. It also provides on-site installation, training, and a maintenance phone number, making it suitable for small businesses without dedicated telecom operations staff. Its feature list also covers common office communications scenarios. The downside is limited transparency: there are no details on SLA, availability, voice quality, SMS delivery rates, compliance certifications, or pricing/rate structure. On compliance, only e911 is explicitly listed; other items such as TCPA, HIPAA, and STIR/SHAKEN are not mentioned.
Big Tree Telecom is suitable for small businesses in Knoxville and elsewhere in the United States that want to replace an aging phone system, enable an auto attendant, use business texting, or support multi-location office telephony. It is not a strong fit for teams that need global communications APIs, programmable SMS/voice, or unified cross-border procurement. Access from China cannot be determined from the crawled text and is marked as unknown.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on bigtreetele.com official site.
bigtreetele.com is an United States Comms & Email provider. TG4G tracks its product information, an overall rating of 3.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach bigtreetele.com directly.