unicomm.nl

What It Is

Unicomm is an ICT and communications managed service provider (MSP) based in The Hague, Netherlands. Its core philosophy is to create a “Happy Workflow,” helping employees work worry-free and improve productivity through forward-looking technology solutions and around-the-clock support.

Core Dimensions

• Core Functional Modules: Covers modern workplace solutions (Azure Virtual Desktop, Teams Rooms, Copilot 365), cybersecurity (managed SOC, EDR, NIS2 compliance), unified communications (Teams phone integration, Roger365 call center, 3CX), and network connectivity (Starlink, managed WiFi).
• Team Collaboration and Permissions: Relies heavily on Microsoft Teams for internal and external collaboration; for AI permission control, it emphasizes configurations that prevent sensitive documents, such as payslips, from being accessed by Copilot without proper authorization.
• Data Security and Compliance: Places strong emphasis on compliance and security, offering NIS2 readiness solutions, dark web scanning, ransomware protection, M365 and Google Workspace backups, and ISO audit support.
• Third-Party Integrations: Deeply integrated with the Microsoft 365 ecosystem, while also supporting communications and networking services such as Roger365, 3CX, KPN EEN, and Starlink.
• Deployment Model: Primarily cloud-based, including Azure Virtual Desktop and M365 cloud services, supplemented by locally managed networking and security devices.

Pricing

Uses a per-user, per-month subscription model. The Pro plan costs €50/user/month and includes a 4-hour response time plus unlimited Helpdesk support. The Pro Plus plan costs €70/user/month, upgrading to a 2-hour response time, 24/7 managed SOC, and dark web monitoring. Basic and custom options are also available, but details of the Basic plan are not publicly disclosed.

Pros and Cons

Pros: Comprehensive one-stop ICT and communications service coverage; deep integration of AI and security; highly reassuring SLA response times at the Pro Plus level; unlimited Helpdesk support.
Cons: Highly localized service offering, limited to the Netherlands; limited transparency around the Basic plan; no clear information about free trials or API developer support.

Who It’s For

Best suited for Dutch small and medium-sized businesses (MKB) that need outsourced IT infrastructure, are pursuing NIS2 compliance, and want deep integration with the Microsoft ecosystem and AI capabilities.

Access from China

Unknown. As a local Dutch service provider, its core underlying infrastructure relies on Azure and M365, and direct access to these underlying services from mainland China is typically restricted.