trustoneikebukuro.com

Product: trustoneikebukuro.com

What it is

This is a multi-purpose physical service venue based in Tokyo, Japan. Originally known as Ikebukuro Trustone, it has now relocated to Korakuen. It operates a hybrid "hotel + coworking" business model, offering venue services for short-term work users, accommodation guests, and event organizers alike, and additionally runs free smartphone classes for senior citizens.

Core services and pricing

Core services are split into four categories:

• Short-term paid coworking space: 1000 yen per hour, with extensions available on an hourly basis
• Multi-purpose meeting space: 5000 yen for 3 hours, holds up to 10 people maximum
• Affordable short-term accommodation: Average 7000 yen per night, 2-week accommodation packages start from 100,000 yen
• Monthly membership: Open desk membership starts from 15,000 yen per month for first-time users, with no joining fee

Included amenities are extremely thoughtful: WiFi, power outlets, basic stationery, personal monitors, scanning, and the first 50 pages of black-and-white printing are all free. It also offers free unlimited refills for over 30 types of soft drinks; the first alcoholic drink is free, and unlimited refills for alcohol are available for an extra 500 yen. Bringing your own food and drinks is allowed with no extra fee.

Pros and cons

Pros: Compared to similar venues in the same area of Tokyo, pricing is significantly lower. It accommodates multiple use cases, meeting both accommodation and work needs for business travelers in one trip. All amenities are included with no extra charges, and it offers a high degree of flexibility for users.
Cons: The venue is limited in size, so seating cannot be guaranteed during peak hours. It does not offer professional business services such as corporate registration or mail holding. Monthly memberships have quite a few rule restrictions, and do not support mid-term cancellation or daily proration refunds.

Suitable users and accessibility from China

It is a great fit for Chinese business travelers on short work trips to Japan, local freelancers based in Tokyo, and small in-person teams. The website is currently directly accessible with no blocks, but only offers a Japanese-language interface.