true.at

What It Is

True Creative Agency is a full-service creative agency based in Vienna/Mödling, Austria, positioned as a “sophisticated creative agency.” Its services cover Branding, Logo Design, Corporate Design, Grafikdesign, Webdesign, Online Marketing, and Fotografie. Its core client profile leans toward small and medium-sized businesses, solo entrepreneurs, and organizations that need ongoing brand and marketing support.

Core Capabilities

Based on the text, True’s strength lies in connecting brand strategy with visual execution: it starts by understanding a company’s positioning through communication, then delivers logos, typography, colors, brand assets, templates, business cards, letterheads, websites, social media materials, and advertising assets. Its online services include WordPress template websites, custom webshops, website maintenance, social media marketing, Google Advertising, and content marketing. Its photography services cover business portraits, product/advertising photography, and image editing. Its case studies span healthcare, beauty, law, local marketing, charitable campaigns, and more, suggesting that it is not merely a single-service logo studio, but more of a small full-service branding partner.

Pricing and Copyright

Pricing transparency is mainly concentrated on its logo services: wordmark at €390 net, wordmark Plus at €650 net, and combination mark starting from €990 net. These include an initial consultation, at least multiple concepts/color options, three rounds of approval revisions, and all file formats. One noteworthy point is that the text explicitly states there is no extra charge for logo usage rights and that the logo can be used without restrictions, which is helpful for companies’ future printing, websites, social media, and advertising campaigns. Other projects such as Branding are only described as available via custom quote, with no specific package pricing disclosed.

Pros and Cons

The advantages are its comprehensive service offering, a relatively large number of case studies, a clear process, and an emphasis on free initial consultation, fixed project-based pricing, fast execution, and no hidden fees. Customer reviews frequently mention reliability, quick responses, good communication, and strong value for money. The drawbacks are that, aside from logo design, there is a lack of clear pricing, delivery timelines, after-sales SLA, and payment methods. It also does not specify which collaboration platforms are used, how version control is handled, the size of its asset library, or the exact list of export formats.

Best For / Access from China

It is better suited to local European SMEs, professional service providers, and startup brands looking to outsource a complete set of brand visuals, websites, and marketing materials. If you only need a low-cost self-service design tool, it is not a good match. The website and service language are mainly German, so Chinese clients should factor in communication costs. The text provides no basis for assessing access from mainland China, so the situation is unknown.