touchmile.com

What It Is

Touchmile Lab’s Clic y Gana is a customer acquisition and direct-sales promotion tool for offline merchants. Its core goal is to help businesses “build their own customer database” and then run direct promotions via mobile SMS/MMS. The typical workflow shown on the page is: invite users to participate, give away gifts, save information about winners or participants, then send them promotions to convert them into sales.

Core Features and Data

The product focuses on collecting leads through mobile, website, and QR-code touchpoints. Merchants can place dedicated QR codes on posters, table tents, digital screens, event venues, or in shopping mall scenarios. After users participate on their phones, they become Prospects in the system. It supports goal-based form pre-screening, lead report generation, and exporting data to Microsoft Excel .XLSX; Smartsheet is also mentioned. The membership description includes an “unlimited lead pool” and “1,000 Prospects per month,” but it does not further explain what happens when that limit is exceeded.

Pricing and Support

The page clearly offers a 7-day free trial. Membership benefits include an unlimited lead pool, 1,000 Prospects per month, and spreadsheet export. However, it does not show specific pricing, SMS/MMS sending costs, plan tiers, or payment methods. For support, the site provides an email contact and lists the phone number (347) 531-7864, marked as 24x7. The headquarters location is shown as New York - USA.

Pros and Cons

The main advantage is that the use case is very clear. It is suitable for restaurants, fashion stores, retail events, shopping centers, and other businesses that need to turn offline foot traffic into customer data. The loop of QR codes, mobile participation, and SMS/MMS promotions is straightforward, and spreadsheet export makes sales follow-up easier. The downside is that the official website provides relatively limited information. There are no clear details on data privacy compliance, SMS deliverability, marketing automation, CRM integrations, A/B testing, or similar capabilities. The mobile app also does not state whether it supports iOS or Android.

Who It’s For and Access from China

It is better suited to small and medium-sized offline merchants, event operations teams, and shopping mall marketers for use cases such as lucky draws, giveaways, and coupon-style lead generation. Access from mainland China cannot be determined from the crawled text, and payment methods, Chinese-language support, and China SMS routes are not disclosed, so the assessment is unknown. If using it in China, you should first confirm network availability, SMS compliance, and local payment support. Alternatives may include WeCom/SCRM solutions, Weimob, Youzan, or international tools such as HubSpot, Mailchimp, and ActiveCampaign.