toruno.biz

What It Is

toruno is a meeting documentation tool provided by Ricoh Company, Ltd. Its core purpose is to automatically transcribe discussions, sales meetings, web meetings, in-person meetings, and audio/video files, and—under the enterprise AI Summary plan—use generative AI to help create summaries and meeting minutes. The product follows an “app for recording + web for review/editing/sharing” model: the desktop app is used to quickly start recording, while the web interface is used to view transcripts, audio recordings, and screen captures.

Core Capabilities

For AI transcription, toruno uses AmiVoice for Japanese and Azure AI Speech for languages other than Japanese. The official pages explicitly support transcription of non-Japanese audio, including English and Chinese. The enterprise AI Summary feature uses Amazon Bedrock and can generate summaries, extract information, and organize meeting minutes based on transcription results. Other features include speaker identification, speaker labels, screen capture, cue-based playback, variable-speed playback, online correction, data export, user dictionaries, meeting search, link sharing, and permission/private settings. It can record web meetings on Teams, Zoom, Google Meet, WebEx, and similar platforms without requiring complex integrations.

Pricing and Trial

There is no initial setup fee, and billing is monthly. The personal edition offers a free trial with a total of 3 hours, and it does not automatically convert to a paid plan. Example pricing shows a paid personal plan at 1,650 JPY/month, with overage charged at 2.2 JPY/minute. The business edition offers a 3-week trial with a cap of 30 hours. An example business plan with 100 hours per month costs 28,500 JPY, with overage charged at 285 JPY/hour. Billing is based on the team’s total recording time, not the number of accounts. AI summaries require a separate toruno ビジネス AI要約プラン contract, and each meeting allows up to 20 prompts.

Pros, Cons, and Limitations

The main advantages are broad meeting-scenario coverage and the combination of transcripts, audio, and screen captures, which helps with review and meeting-minute verification. The business edition’s collaboration and permission controls are also practical. Its data-learning policy is clearly explained: current audio and transcription results are not used for AI training, and Bedrock is not used for model training either. The limitations are also clear: the real-time desktop app is Windows-only, with no Mac version; the iPhone app cannot transcribe web meetings, and no native Android app is available; customer support is limited to web forms/email, with no phone support. The official site also states that it does not guarantee the accuracy of transcription or AI summaries, and recognition quality depends heavily on the audio capture device—built-in PC microphones may perform poorly.

Who It’s For and Access from China

toruno is best suited to Japanese companies, sales teams, and frequent meeting users whose meetings are mainly in Japanese and who need a low-friction way to record and share meeting content. The service is only provided within Japan, and the company does not take responsibility for overseas access performance or service issues. For users in mainland China, network access, the Japanese interface, JPY payments, and the trial process for Japanese legal entities may all create barriers, so it should be considered “partially restricted.” For Chinese-language meetings and local service, alternatives include 讯飞听见, 飞书妙记, and 腾讯会议AI小助手; for international use cases, Notta, Otter.ai, and Fireflies.ai are worth comparing.