Tiyo is a modular management platform for the hospitality industry in Guadeloupe, the French Antilles, and the Caribbean, covering hotels, serviced apartments, eco-lodges, restaurants, and spas. It is not a generic PMS; instead, it emphasizes built-in presets for French overseas territory requirements such as the local HCR collective agreement, CGSS, DOM-TOM taxation, and LODEOM exemptions.
The product consists of four modules: TIYO RH, TIYO Compta, TIYO Resto, and TIYO Résa. The RH module supports smart scheduling, contract documents, leave and absence management, payroll, employee self-service, and AI-powered schedule optimization. Compta supports multi-entity accounting, automated bank reconciliation, AI invoice recognition, FEC export, and financial dashboards. Resto covers table ordering, kitchen tickets, menus, checkout/POS, room charges, inventory, and gross margin reporting. The Résa booking module is planned for launch in 2027 and is expected to include an OTA Channel Manager, online payments, dynamic pricing, and a customer portal.
Tiyo uses a modular, custom-quote pricing model. The official website does not publish specific plan prices, and users need to contact the company by email for a quote. For deployment, the materials indicate that it is hosted in France on OVH Gravelines, making it a cloud-based SaaS product; no self-hosted version is mentioned. On security, it highlights RGPD compliance, encryption in transit and at rest, anonymization before AI processing, and infrastructure safeguards such as SSL, UFW, and fail2ban.
Its main strength is its highly specific industry positioning, especially for French Caribbean hotels that need local compliance, HR and payroll, financial and tax handling, and multi-entity operations. The modular architecture also makes phased rollout easier. The downsides are that pricing, API availability, developer documentation, SLA, and subscription payment methods are not disclosed. The booking engine and OTA synchronization are still on the 2027 roadmap, so for now it looks more like an operations suite centered on HR, finance, and restaurant management.
Tiyo is better suited to Caribbean hotels, restaurants, and hotel groups operating in a French-speaking environment. It is less suitable for hotels in mainland China, as taxation, social security, OTA channels, and payment ecosystems differ significantly. Its accessibility from China cannot be determined from the available text; payment options and Chinese-language support are also not specified. Chinese users may want to first compare local PMS solutions, Kingdee, Yonyou, or Ctrip/Meituan ecosystem products, while international hotel groups can benchmark it against OPERA Cloud, Mews, Cloudbeds, and similar platforms.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on tiyo.fr official site.
tiyo.fr is an France SaaS Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach tiyo.fr directly.