titaa.org

What It Is

Titaa is a vertical business platform built for travel agencies. Its proposition is to manage everything “from quotation to invoicing” within a single workflow. It is not a general-purpose CRM; instead, it is designed around travel product sales, supplier confirmations, tour-date operations, and financial accounting. It is suitable for travel agencies or destination management companies that need to handle hotels, flights, transfers, travel packages, and activities.

Core Features and Collaboration

Based on the available text, Titaa covers a 6-step workflow: customer requirements enter the CRM and are assigned to a team; quotations are generated based on pricing rules and cost data; confirmed quotes are converted into bookings and daily itineraries; supplier confirmations are sent for hotels, vehicles, guides, and other services; and vouchers, manifests, daily operations, invoices, payments, and cost reports are then managed in one place. Its modules are grouped into three areas: sales and booking, operations and supply, and finance and control. It also includes a customer website builder, with support for custom domains, page creation, theme configuration, and SEO settings. On the collaboration side, it mentions task assignment, team visibility, operation history, and role-based access, but the granularity of permissions is not explained in detail.

Pricing, Trial, and Deployment

Pricing is relatively transparent: Starter is 9,900 TL/month and includes 3 users; Professional is 19,900 TL/month and includes 7 users, plus API/Webhook access; Enterprise is 39,900 TL/month and includes 15 users, custom implementation, and priority support. Prices exclude KDV. The minimum commitment is either 1 month on monthly billing or 12 months on annual billing. A 14-day free trial is available without a credit card. For deployment, the page states that it can be “self-installed or jointly managed,” and it provides onboarding, data import, template setup, and training, but it does not clearly state whether this means public cloud, private deployment, or on-premises installation.

Pros and Cons

The main advantage is its strong focus on the travel-agency scenario, covering the full workflow from leads, quotations, suppliers, and operations through to finance. It also supports CSV/Excel data export, and API/Webhook access is available on the Professional plan and above. The downside is that public materials provide limited information on security compliance, backups, encryption, payment channels, and specific third-party integrations. Support hours are weekdays from 09:00 to 18:00, which may be insufficient for cross-border or high-frequency operations teams.

Who It’s For and Access from China

Titaa is best suited to small and midsize travel agencies, destination management companies, and tour operators in Turkey and nearby markets, especially teams that still manage workflows across Excel, email, WhatsApp, and PDFs. The available text does not make it possible to assess access from China, and it also does not clarify whether payments, invoices, and contracts are suitable for Chinese companies. If used in China, teams should carefully verify network accessibility, language support, local payment options, tax compliance, and fallback plans. Comparable options include international travel SaaS products such as Tourplan, Lemax, and Rezdy, or customized domestic travel ERP/CRM systems in China.