ticksys.nl

What It Is

TickSys is a Dutch facility management software solution mainly used to coordinate fault reports, cleaning tasks, and maintenance work orders between front desk staff, cleaning teams, and technical service teams. It provides a web environment and supports Android and iOS mobile apps, making it suitable for on-site staff to handle tasks, log working hours, and view to-dos directly within a location.

Core Capabilities

Based on publicly available information, TickSys is built around “tickets,” covering both fault reports and cleaning work orders. Front desk staff can log issues, cleaning supervisors can manage cleaning tasks, technical supervisors can handle or reassign work orders, and technicians can complete tasks on site. The system supports task planning, priority setting, historical work archiving, and on-site time registration, helping reduce paper notes, phone calls, and missed tasks. It also mentions built-in plugins for integration with PMS systems to obtain real-time information, but does not list specific PMS brands.

Pricing and Trial

Pricing is fairly clear: Light starts at €25/month and includes 50 tickets; Plus starts at €100/month and includes 400 tickets; Premium costs €200/month with unlimited tickets. All plans include unlimited locations, unlimited users, and unlimited devices, with no setup fees. Extra work orders on the Light and Plus plans are charged at €0.25/ticket/month. The website offers a free online demo where users can experience different roles without registration, and the demo resets every day.

Pros and Cons

The main advantages are its clear focus on a vertical use case, making it especially suitable for hotels, holiday properties, hospitals, childcare facilities, and other organizations with intensive facility service needs. Its mobile and web integration makes on-site execution easier, while unlimited users and devices help reduce team expansion costs. The drawbacks are that publicly available materials do not explain data security, granular permissions, compliance certifications, APIs, or developer support. Integration information only broadly mentions PMS plugins, and the website is mainly in Dutch, with limited international information.

Who It’s For and Access from China

TickSys is suitable for mid-sized to large facility operations teams that want to replace paper records, phone communication, and scattered fault-reporting processes, especially leisure accommodation providers, hotels, and property operators in Dutch-speaking environments. Access from mainland China cannot be determined based on the available text, so it is marked as unknown.