tickess-live.at

What It Is

Tickess is a professional ticketing system for event organizers, built around the idea of “your own seating plan, your own prices, your own brand.” Rather than a simple ticket marketplace, it is a white-label ticketing system that can be embedded into an organizer’s own website, covering online sales, advance sales outlets, on-site box office sales, and entry validation. According to the available information, the system has been used in real-world event operations for more than 15 years and is provided by Austria-based kessler-werbung.

Core Features and Integrations

Its core strengths are seating plans and multi-channel ticket sales. Organizers can configure numbered seats, rows, sections, standing areas, free seating, different zones and price categories, as well as pricing options such as VIP, Early Bird, group discounts, and concession tickets. On the sales side, Tickess can centrally manage an official website ticket shop, organizer-owned advance sales points, and Abendkassa on-site box office sales. All sales are consolidated in real time, reducing the risk of double selling and manual reconciliation errors. The system also provides real-time statistics for sales, occupancy, channels, and revenue. In terms of integration, Tickess supports white-label embedding into existing websites and specifically mentions common CMS platforms such as WordPress and Typo3. However, it does not disclose details on payment gateways, CRM, email marketing, or API capabilities.

Pricing and Service

Tickess uses a fixed monthly fee model and does not charge commission per ticket. It also states that there are no hidden fees. Specific monthly pricing is not publicly listed and must be determined in a personal demo based on the intended scope of use. The FAQ states that after the demo, the seating plan, price categories, and advance sales outlets are set up together, and the system can usually go live within a few days. Non-technical users can also manage events, pricing, and advance sales points themselves. For support, the provider says it can offer fast, direct assistance on the day of an event, but the exact support channels and response times should be confirmed in the individual plan.

Pros and Cons

The main advantages are its no-ticket-commission model, strong branding control, flexible seating plans, and the ability to run online sales, offline advance sales, and on-site ticketing within the same system. It is well suited to organizers that want to control the customer experience and ticketing revenue. Its GDPR statement and Austrian operation also make it relevant for the EU market. The main drawback is the lack of public detail: there are no clear package prices, free trial information, API details, payment provider information, role and permission system descriptions, or SLA specifics. These points should be verified through a demo before procurement.

Best Fit and Access from China

Tickess is best suited to European organizers such as theaters, cultural centers, sports events, associations, and multi-day festivals that sell tickets regularly and care about maintaining their own brand. For users in China, website accessibility, payment availability, and Chinese-language local support are not disclosed, so china_access is currently considered unknown. If selling tickets to Chinese audiences, organizers may need to evaluate local payment methods, real-name requirements, invoice rules, and ICP filing requirements. Comparable alternatives include Eventbrite, Ticket Tailor, pretix, or Chinese platforms such as Damai and Piaoxingqiu.