Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Envoy is a cloud-based all-in-one taxi dispatch software platform from the UK company TM Information Systems Ltd. It is aimed at taxi, private hire, airport transfer, chauffeur, executive travel, limousine, and courier companies. It brings phone bookings, dispatching, driver tools, passenger tools, fleet management, invoicing, and settlement into a single platform, with an emphasis on requiring no local servers or installation.
The core system includes Booking & Dispatch, Accounts & Invoicing, Management & Reporting, Drivers App, passenger app, passenger website/Web Booker, and VOIP/Caller ID/IVR/SMS. On the dispatch side, it supports cash, card, and account bookings, booking history, recurring bookings, calendars, ETA, live maps, mileage- or zone-based pricing, and additional charges such as airport, parking, and toll fees. The Drivers App supports GPS location, driver status, job bidding/list views, navigation, job history, and emergency actions. The finance module can generate customer invoices, driver statements, commission or management-fee calculations with one click, and supports VAT, PDF output, and email delivery.
Public pricing is fairly transparent: no setup fees and no hidden charges, starting from £2/driver/week, or £1.50/driver/week for fleets with more than 50 drivers, with discounts available by contacting the company. A 14-day free trial is offered. The contract is a 30-day rolling subscription, and after the trial, at least 30 days of fees must be prepaid. Note that the white-label passenger app, white-label Web Booker, CLI devices, and TAPI software required for VOIP may all incur additional charges.
Third-party integrations include Booking.com API, QuickBooks API, Gamma Horizon TAPI, Google Map/address autocomplete, and phone systems. For permissions, the site only mentions user management and different access levels; there is no clear description of fine-grained RBAC. On security and compliance, the website lists GDPR-related policies and mentions document-expiry reminders and council compliance support, but does not disclose details on encryption, backups, audit logs, data residency, or SLA. The terms also state that there is no service-level agreement.
Its strengths are a complete functional workflow, cloud deployment, pricing that is friendly to small and mid-sized fleets, free training, and UK-based support. Its drawbacks are that white-label and telephony-integration costs need to be confirmed separately, while API openness and security details are limited. It is suitable for fleets in the UK and similar markets that want to quickly launch dispatching, a driver app, passenger booking, and monthly account invoicing.
Access from China, payment support, SMS delivery, local maps, and compliance adaptation are not disclosed, so their status is unknown. If operating in China, key items to verify include network connectivity, Google Maps availability, bank-card payments, SMS channels, and possible alternatives. Local fleet-dispatch systems or customized SaaS solutions may also be worth comparing.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on taxidispatchsystems.co.uk official site.
taxidispatchsystems.co.uk is an United Kingdom Logistics provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach taxidispatchsystems.co.uk directly.