taxeroo.com

What It Is

Taxeroo is a Belgian shopping VAT refund app for non-EU residents, built around the idea of “100% digital tax free shopping.” After shopping at any offline or online store in Belgium, users need to ask the merchant for an invoice issued to Taxeroo, then scan and upload it via the app. When leaving the country, they complete digital customs validation at Brussels Airport and then receive their VAT refund.

Core Features and Process

Based on the extracted text, Taxeroo’s core modules include invoice photo scanning, automatic analysis of the estimated refund amount, one-tap refund submission, digital customs approval, and refund payment management. The app also manages purchase records, VAT refunds, customs approvals, and refund status. One notable point is that it can be used at “all stores” in Belgium, including online stores, but only if the user obtains an invoice addressed to Taxeroo. Ordinary cash register receipts are not accepted.

Pricing and Refunds

The website does not disclose subscription plans, merchant pricing, or a fixed service fee. Instead, it clearly states that Taxeroo refunds 80% of VAT, which it claims is higher than traditional paper-based tax refund operators. Refunds can be paid by bank transfer or PayPal, and the transfer is initiated immediately after customs approval. Users must upload newly purchased invoices at least 24 hours before departure.

Pros and Cons

The advantages are a digitalized process, fewer paper forms and less counter queuing; coverage across various offline and online retail scenarios in Belgium; a clearly stated refund percentage; and claimed status as an officially recognized operator in Belgium. The limitations are also clear: it currently only supports Belgium, with departure scenarios mainly centered on Brussels/Zaventem Airport; services, hotels, restaurants, transportation, software, second-hand goods, and goods for business use are not eligible for refunds; and the invoice format requirements are strict.

Who It’s For and Access from China

Taxeroo is suitable for consumers who live outside the EU, travel to Belgium or stay there short term, and purchase personal retail goods. It is not suitable for business customers that need corporate reimbursement, team permissions, API integration, or multi-country tax automation. The website does not provide information on access from mainland China, Chinese-language support, or RMB payments, so china_access can only be considered unknown. Alternatives include Global Blue, Planet Tax Free, or a store’s own tax refund process.