Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Targetbox is a Google review collection and reputation management tool for local businesses. Its main goal is to help companies collect genuine reviews more easily, improving their credibility in local search and in potential customers’ decision-making. Beyond growing public reviews, it also offers customer satisfaction measurement to help merchants identify problems before unhappy customers leave negative public reviews.
Based on the available content, Targetbox covers multiple online and offline touchpoints: website review widgets, email signatures, review short links, QR codes/business cards, SMS invitations, in-store tablets, customer WLAN login pages, and more. It also supports Google review monitoring, with email alerts when negative reviews appear. On the analytics side, it provides customer feedback reports, NPS, and multi-location benchmarking comparisons. Its data mainly comes from Google reviews and merchants’ own customer touchpoints; no user scale or total review volume is disclosed.
Pricing is calculated per location per month, plus 19% VAT. The Free plan is 0€, Basic is 10€, Premium is 39€, and Pro is 59€. Basic and Premium are marked as offering a 14-day free trial, and the page also emphasizes that no payment information is required to try the service. Premium includes SMS review invitations, up to 100 messages per month; additional messages are billed at 0.15€ each. Pro adds the customer WLAN feature, but requires an additional purchase of the 149.90€ Targetbox router. Businesses or agencies with more than 10 locations can request a custom quote.
The main advantage is that its scenarios are well designed for local businesses: reviews can be encouraged across in-store visits, email, SMS, and websites, while NPS and negative review alerts create a fairly complete review marketing loop. Pricing is transparent, and the low-barrier free plan is useful for testing results first. The downsides are that the main content does not explain advanced integration capabilities such as APIs, CRM integrations, permission management, or automation workflows; the Pro plan depends on additional hardware; and the product language and use cases are clearly oriented toward the German market.
Targetbox is best suited for restaurants, retail stores, clinics, service-based storefronts, multi-location chains, and agencies that want to improve Google reviews and local customer acquisition. For users in China, because Google services are restricted in mainland China, actual use may require a proxy; supported payment methods are also not disclosed. If your business mainly operates on local Chinese platforms, you may want to consider Dianping, Amap/Baidu Maps merchant reviews, or domestic private-domain review tools. If you target overseas markets, alternatives such as Podium, Birdeye, and Trustpilot are worth comparing.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on targetbox.de official site.
targetbox.de is an Germany Marketing & SEO provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach targetbox.de directly.