tabby.app

What It Is

Tabby is an all-in-one ordering and payment platform for the restaurant industry. Its core goal is to reduce paper menus, queues, and manual workflows through QR code menus, mobile ordering, and online payments. It covers use cases such as dine-in restaurants, bars, cafés, food trucks, cloud kitchens, hotels, buffets, nightclubs, and fast-food venues, making it a fairly vertical-focused product.

Core Features and Collaboration

Based on the collected content, Tabby’s core modules include online QR code menus, menu images, mobile self-ordering, online payments, table management, an order dashboard, and order history. Customers can scan a code and place orders directly on their phones, while waitstaff can also take orders in the traditional way. Orders from different sources are all visible in the dashboard. The platform emphasizes real-time collaboration: updates to menu building, order acceptance, and payment collection are synced instantly to the team, without waiting, restarting, or refreshing the page. Team size is limited by plan, but there is no clear information about more advanced capabilities such as role-based permissions or store-level access control.

Pricing and Free Plan

Tabby uses a freemium subscription model. The Free plan is €0/month and includes QR code menus, menu images, up to 30 menu products, 10 tables, 200 orders/month, 2 members, and 45 days of order history, but it does not include mobile ordering or online payments. The Plus plan costs €66/month and adds mobile ordering, online payments, unlimited menu products, 40 tables, 2000 orders/month, 10 members, unlimited order history, and priority support. The Premium plan costs €108/month and further removes limits on tables, orders, and team members.

Integrations, Security, and Deployment

For payment methods, the text mentions credit cards, Apple Pay, Google Pay, iDEAL, and others, indicating that its online payment capabilities are aimed at an international market. Beyond that, there is no disclosed information about POS, delivery platform, accounting system, or API integrations. Security and compliance details are also limited: the product mainly highlights contactless ordering and online payments as ways to improve customer and staff safety, but does not specify PCI, GDPR, encryption, or data residency practices. In terms of deployment, it appears to be a cloud-based SaaS product, with no mention of self-hosting.

Pros, Cons, and Best Fit

Its advantages are a low barrier to getting started, a strong focus on restaurant scenarios, and a free plan that can first be used as a digital menu before upgrading to a full ordering-and-payment workflow. The downsides are limited disclosure around enterprise integrations, permissions, security, and compliance; obvious restrictions on the free plan; and euro-denominated pricing plus overseas payment systems that may not be ideal for Chinese merchants. It is better suited to small and medium-sized overseas food and beverage merchants, especially venues that want to quickly launch QR code menus and self-service ordering.

Access from China and Alternatives

The collected text does not specify access conditions from China, so availability is unknown. If you operate in mainland China, you should verify network accessibility, the applicability of payment methods such as Apple Pay, Google Pay, and iDEAL, RMB settlement, invoicing, and local customer support. Alternative solutions to consider include local products such as 二维火, 客如云, 美团收银/餐饮系统, and 有赞餐饮.