surgepromotions.com

What It Is

Surge Screen Printing & Embroidery (Surge Promotions, Inc.) is a custom apparel and promotional products provider based in Richmond, Kentucky, USA. Its core services include screen printing, embroidery, promotional gifts, transfers, graphic design, and fundraising/Webstores. It is not a typical cross-border e-commerce platform or open POD platform; rather, it functions more as a branded merchandise production partner for local businesses, schools, teams, and organizations.

Core Capabilities

Based on the site content, Surge focuses on “customization + hands-on service.” Its screen printing service emphasizes large-volume orders, low per-unit costs, and washable, long-lasting colors, making it suitable for team apparel, event shirts, corporate T-shirts, and similar items. Embroidery highlights a more professional and durable finish, suitable for polo shirts, jackets, hats, and more. The website also mentions promotional products, transfers, graphic design, and branding services, and it can build Webstores for fundraising projects, assisting from setup through delivery.

Pricing and Payment

The website does not publish specific price lists, minimum order quantities, or standard shipping fees. Instead, it uses a quote-based model after customers submit their requirements. Pricing may be affected by the product, customization needs, delivery address, taxes, and other factors. The terms indicate that standard credit card payments are accepted, and due to the custom nature of the products, payment is charged when an order is accepted. Custom-printed apparel is generally non-returnable, but issues caused by the merchant’s error, such as wrong sizes or misprints, will be corrected.

Pros and Cons

Its strengths are its relatively complete service lineup: it can handle apparel printing and embroidery, branded promotional products, and group fundraising stores. Communication options include phone, text, and email, making it suitable for more complex customization needs. The site displays long-term customer testimonials and states that the business has been operating since 2007, which adds to its credibility. The drawbacks are limited online transparency, with key information such as pricing, turnaround times, delivery coverage, and Webstore backend capabilities not clearly provided. Its terms also appear to be primarily centered on operations in Kentucky, USA, with no clear indication of international market support.

Best Fit and Access from China

It is better suited for local U.S. businesses, schools, sports teams, nonprofits, and event organizers looking to produce bulk merchandise. It is not ideal for Chinese sellers seeking global automated POD fulfillment or cross-border store integrations. The text does not provide enough information to determine accessibility from China, so actual network testing is recommended.