supportedgiving.com

What it is

Supported Giving was founded in 2019 and positions itself as a platform that helps charities and nonprofits improve their digital fundraising capabilities in an increasingly cashless society. The team claims to have around 20 years of payment processing experience, and its product is designed around charitable giving scenarios rather than general merchant acquiring.

Core capabilities

The platform covers channels including QR2Donate, Text2Donate, website donations, phone donations, contactless donation terminals, and NFC chips. Its contactless terminals support fast and secure donations, customizable on-screen flows, external branding, Gift Aid integration, letting donors cover transaction fees, up to two marketing questions, optional receipts, offline and other connection types, and report downloads. The web solution supports unlimited trackable QR codes and donation pages, branded desktop donation pages for organizations, multiple currencies and languages, donation and opt-in reporting, and also mentions CRM integration.

Pricing and fees

The pricing page shows a plan at £35/month, excluding VAT. The text also includes comparison figures such as £39/month, £54.99/month, and a 5% Gift Aid fee, which appear to be competitor references; the exact attribution should be verified against the official website. The captured content does not disclose card transaction fees, SMS fees, terminal purchase or rental pricing, or settlement timelines.

Pros and cons

Its strengths are its clear focus on the charity use case, making it especially suitable for UK charities that need to collect and reclaim Gift Aid declarations. The combination of online QR codes, offline terminals, SMS, and website donations is comprehensive. Support for donor-covered fees and data reporting can help improve net income and follow-up operations. Its weaknesses are limited disclosure around regulatory licensing, PCI compliance, risk controls, payment rails, API documentation, and settlement cycles. International coverage is also described only broadly through support for multiple currencies and languages.

Best fit and access from China

It is best suited to UK-based charities, religious groups, community organizations, animal rescue groups, environmental organizations, and event fundraising teams, especially those that need on-site cashless fundraising and Gift Aid recovery. For Chinese organizations, Gift Aid has limited value, and the website’s accessibility from China cannot be determined from the text, so it is marked as unknown. Alternatives to consider include JustGiving, Enthuse, Stripe Payment Links, PayPal Giving Fund, or local charity fundraising platforms.