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SUPERSUPER is a UX/UI product design and consulting studio based in Zurich, Switzerland, primarily serving SaaS startups, ecommerce businesses, and mobile/web app teams. Its website highlights that Mario leads digital product design, with 12 years of UX/UI and product design experience, 20 years of digital design experience, and work for more than 100 startups. Rather than being a standalone design tool, SUPERSUPER is positioned as an outsourced service for product research, experience design, and prototype delivery.
Its service coverage is fairly comprehensive: UX design, usability testing, conversion rate optimization, UX audits, persona design, customer journey mapping, web/mobile UX, customer research, checkout optimization, and omnichannel CX research. Deliverables are centered around Figma and include user flows, wireframes, information architecture, UI, interactive prototypes, final design assets, and reportedly up to 5 customer interviews. The site also mentions Webflow page design, as well as frontend support involving React, Next.js, AWS, and related technologies, which may help early-stage teams reduce coordination overhead across multiple roles.
Pricing is disclosed relatively clearly: persona and customer journey mapping services both start from USD 5,500; UX/UI design packages start from USD 9,500 and include a final Figma prototype for up to 30 screens. Persona projects usually take 2–3 weeks, customer journey mapping around 3 weeks, smaller UX/UI projects around 3–4 weeks, and larger projects around 5 weeks. The page also shows team pricing such as USD 800/week, USD 1,500, and USD 2,800, but the table appears to contain mixed template content, so the reliability of these details is limited and should be confirmed directly.
Its strengths lie in a relatively complete workflow covering research, design, prototyping, and some implementation support. It emphasizes agile delivery, real-time collaboration in Figma, daily progress updates, anytime cancellation, and a one-week refund guarantee, which is startup-friendly. Client references include feedback from Donorbox, TouchAppMedia, Weepo, and others. The downsides are that the website content contains quite a bit of repetition, and some pricing table structures are confusing. Key procurement details such as copyright ownership, payment methods, invoicing/tax handling, and service SLAs are not clearly specified.
SUPERSUPER is better suited to teams that can communicate in English, have budgets ranging from several thousand to over ten thousand US dollars, and need a high-quality MVP, SaaS platform design, ecommerce conversion optimization, or user research. There is no clear evidence regarding accessibility from China, so its China access status should be considered unknown. For cross-border collaboration, teams should confirm video meeting tools, payment methods, contract terms, and intellectual property clauses in advance. If Chinese-language collaboration and local payment are required, alternatives may include domestic UX consulting firms, design teams within the 即时设计/蓝湖 ecosystem, or local ecommerce CRO service providers.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on supersuperagency.com official site.
supersuperagency.com is an United Kingdom Design & Creative provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach supersuperagency.com directly.