stayprivate.com

What It Is

StayPrivate is a secure client document delivery platform from UK-based StayPrivate Ltd. It aims to replace email attachments, postal mail, shared drives, and complex client portals. Businesses can deliver files into each client’s own secure account and branded space, where documents are automatically archived and searchable. Clients access files through a link and a 4-digit PIN, helping reduce lost documents, repeat sending, and support requests.

Core Features and Integrations

The platform supports sending via a web portal, company email, or RESTful API. The email workflow requires no plugin: users simply add #deliver to the email, and can also use #folder to specify a destination folder. The API documentation is fairly complete, covering endpoints for preparing emails, uploading/deleting attachments, sending secure emails, and delivering to specified folders, with authentication via a company API ID and JWT. Secure Delivery Plus also adds two-way secure email, two-way secure file sharing, e-signatures, and document signing. For teams, plans support unlimited users under the same company domain, but the website does not disclose more granular administration features such as role permissions, SSO, or audit logs.

Security, Compliance, and Deployment

Security is a major focus in StayPrivate’s messaging: files at rest use AES256 with individual encryption keys, while data in transit is protected by TLS/SSL. Accounts include multi-factor authentication, Click-and-PIN, suspicious activity alerts, login challenges, and account recovery processes. The website lists GDPR and CCPA, and states that there is no tracking, no advertising, no data mining, and no AI. Data is stored in at least three geographic locations and will not be deleted without the recipient’s permission. Judging from its portal and API domains, the deployment model appears to be cloud SaaS; no self-hosted option is mentioned.

Pricing and Value

Secure Delivery starts at £10/month and includes branding, API or email-based sending, unlimited same-domain users, 100 recipients, and 20GB of storage. Expansion costs £5/month per additional 50 recipients and 10GB. Plus starts at £20/month and adds two-way secure email, file sharing, and signing, with expansion priced at £10/month. There is also a free first 5GB tier and a 7-day trial. For small and midsize professional services firms, the entry cost is relatively low.

Pros, Cons, and Best Fit

Strengths include a lightweight client experience, flexible implementation options, detailed security messaging, and transparent pricing. Weaknesses include unclear enterprise permission controls, compliance certification details, payment methods, and accessibility from mainland China. It is well suited to accounting firms, financial advisers, wealth management firms, healthcare providers, and consultancies delivering sensitive files to clients. Chinese users should pay attention to cross-border access stability, GBP payments, and data export requirements. Alternatives to compare include DocuSign, ShareFile, and Box/SharePoint; for domestic China scenarios, options such as Fadada, BestSign, or WeCom ecosystem solutions may be worth considering.