stampduty.com

What It Is

StampDuty.com is a specialist service website focused on UK Stamp Duty Land Tax (SDLT) refunds, rather than a traditional SaaS or enterprise software product. Its core value is helping property buyers or businesses determine whether they have overpaid stamp duty and handling the refund claim submission to HMRC on their behalf. The site highlights that “1 in 3 overpay HMRC in Stamp Duty” and showcases multiple refund cases, a 50-person expert team, 5,000 resolved cases, and a record refund of up to £1.8 million.

Core Features and Service Capabilities

Based on the website content, its main service flow includes a free initial consultation, refund eligibility assessment, collecting supporting evidence such as documents and photos, preparing and submitting the claim to HMRC, and waiting for the refund to be paid. It covers a relatively wide range of specialist scenarios, including uninhabitable properties, inherited properties, group relief, mixed-use properties, chain break relief, second homes, sale and leaseback, land remediation, employee relocation, charity relief, fixtures and fittings, and multiple dwellings relief. The website states that after contact, it will provide eligibility feedback within 1 working day, and that refunds are typically received from HMRC within 8–12 weeks after submission.

Pricing, Trial, and Enterprise Software Capabilities

Pricing transparency is limited. The site only says users can get in touch “free today” and start a free assessment, but it does not disclose whether fees are charged as a percentage of successful refunds, whether there are upfront costs, or whether there is a fixed service fee. From a SaaS evaluation perspective, the page does not show plans, subscriptions, user seats, an admin dashboard, team permissions, APIs, third-party integrations, self-hosting or cloud deployment details, nor any developer support information. It is therefore better assessed as a tax agent/advisory service rather than an enterprise software purchase.

Pros and Cons

The main advantages are its focused niche and simple process: users only need to submit information, while the team handles the subsequent claim process. Customer reviews also suggest that its communication and explanations are fairly thorough, including references to relevant regulations. The drawbacks are also clear: the fee structure is not publicly disclosed, and data security and compliance measures are not explained in detail. Service outcomes depend on the facts of each case and HMRC’s review, so it should not be understood as a guaranteed refund. It also has almost no relevance for users without UK property transactions.

Who It’s For and Access from China

StampDuty.com is suitable for people who have purchased property in the UK and suspect they may have overpaid SDLT, especially in complex situations such as uninhabitable properties, mixed-use properties, second homes replacing a main residence, or intra-group transfers. Chinese users who own UK property may also consider consulting the service, but should note that cross-border communication, document submission, and payment methods are not disclosed. The website provides no information about accessibility from mainland China, so this is rated as unknown. Alternatives include local UK tax advisers, property solicitors, or accounting firms.