spokensolutions.co.uk

What It Is

Spoken Solutions is a UK-based service provider specializing in assistive technology software training. Its core goal is to help users unlock their learning and work potential through the right software and training. The website highlights training for tools such as Dragon Professional speech recognition, Read&Write, ClaroRead, Dolphin Supernova, MindView, MindManager, ZoomText, Microsoft Office, as well as assistive technology apps for phones and tablets.

Core Services

Its biggest strengths are “one-to-one training” and “tailored on demand” support. Training is adapted to individual needs, job roles, the software being used, and the learner’s pace. The site also clearly notes that breaks and plenty of practice time can be arranged when needed. Courses cover Windows and Mac, and also include Olympus dictation devices and generative AI tools such as Copilot, ChatGPT, and Gemini. In addition to software training, it can also provide workplace assessments to determine suitable assistive technology, ergonomic equipment, and specialist training for users.

Trainers and Background

Lead trainer Simon Jackson has a strong industry background: 19 years of certified assistive technology training experience and over 28 years of IT experience. He has delivered training for the NHS, the legal sector, large enterprises, and multiple higher education institutions. He is also a TextHelp-certified Read&Write trainer, a Microsoft Office Specialist, and a member of the British Assistive Technology Association. He previously spent many years working as a technology and dyslexia assessor for the UK government’s Access To Work program, which makes his services more oriented toward real workplace scenarios and support for specific needs.

Pricing and Certificates

The website does not publicly list prices, course hours, packages, or payment methods, only indicating that users can get in touch for a quote. This means further inquiry is needed before purchasing. The pages also do not state whether a completion certificate is provided after training; the certifications mentioned in the public information mainly refer to trainer credentials rather than learner certification.

Pros and Cons

The advantages are its highly focused training field, broad coverage of assistive technologies, extensive trainer experience, and emphasis on patience, personalization, and practical application. For users concerned about the difficulty of learning new technology, the case examples on the website also suggest a friendly training style. The drawbacks are limited information transparency, with a lack of detailed course outlines, pricing, online delivery details, service area boundaries, and certificate policies.

Who It’s For and Access from China

It is better suited to UK-based users or those comfortable with English-language services, including people with dyslexia, disabled users, office workers, and organizations looking to equip employees with assistive technology. Access from mainland China cannot be determined from the scraped text alone, so it is marked as unknown.