Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Solution Union is a U.S.-based SaaS hosting and disaster recovery provider founded in 2005, with a focus on white-label platforms for MSPs and service providers. Its core value is not a standalone Office subscription, but enabling partners to sell cloud backup, Exchange Online, Microsoft 365, Webroot Business, MSP360 Backup, and related services under their own brand while retaining the customer relationship, margins, and monthly recurring revenue.
The platform covers Backup Unlimited, Exchange Online 2016, Mailbox Backup, Microsoft 365/Office 365, Webroot, and MSP360 backup. Microsoft 365 plans include Outlook, Word, Excel, PowerPoint, OneNote, Access/Publisher, as well as collaboration services such as Exchange, SharePoint, Teams, Skype for Business, Yammer, and OneDrive. The Business plan is listed as supporting up to 300 users per customer domain, while the Enterprise plan has no user limit and includes advanced features.
Pricing is mainly per user/month, with an emphasis on “Monthly only” billing and no 1/2/3-year long-term lock-in. The lower prices shown on the site include Business Basic at $3.99/user/month, Apps for Business at $6.49, Business Standard at $9.89, Office 365 E1 at $6.25, and E3 at $15.49, with volume pricing available. However, the scraped content also shows another set of higher starting prices, so actual quotes may need to be confirmed through consultation or the partner portal. No free plan or trial information was found, and payment methods are not disclosed.
Solution Union is clearly cloud-hosted, with no mention of self-hosting. On the security side, it lists HIPAA compliance, SSL encryption, SSAE 16 Type 2 certified data centers, a 99.9% uptime SLA, and a 10Gb network. Its data centers are located in Dallas and Jacksonville, with additional nodes in Seattle and Chicago. Support channels include phone support at 1-877-370-8646 and Support Tickets, but details on response-time SLAs are limited. API and developer support are not mentioned in the main content.
The advantages are its clear white-label positioning, free branding, flexible monthly billing, and the ability to package Microsoft collaboration suites, backup, and security products for MSP resale. The drawbacks are repetitive website content, some 404 pages, and limited disclosure around product documentation, APIs, trials, payment methods, and service terms. It is best suited to North American MSPs, IT service providers, and channel-oriented customers in sectors such as healthcare and legal services that need compliant hosted solutions.
The main content does not provide information on mainland China network access, RMB payments, or local compliance, so china_access can only be considered unknown. If delivering services to customers in China, you should separately verify access speed, Microsoft service availability, cross-border data compliance, and payment options. Alternatives include official Microsoft 365 channels, AppRiver, and Rackspace; in China, comparable options include Alibaba Cloud Enterprise Email, Tencent Exmail, Huawei Cloud collaboration-related services, and local MSP solutions.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on solutionunion.com official site.
solutionunion.com is an United States VPS provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach solutionunion.com directly.