softdiet.pt

What It Is

Softdiet is a clinical nutrition management SaaS from the Portuguese company VITALCODE – HEALTH SOLUTIONS, designed for dietitians, doctors, and nutrition clinics. It is primarily used as a browser-based cloud platform, while also offering Mac, iPad, Android, and professional/patient mobile apps. Its goal is to bring nutrition consultations, meal planning, appointments, and follow-ups into a single platform.

Core Features and Collaboration

The product’s core features cover patient records, personalized questionnaires, ISAK-standard anthropometric measurements, bioelectrical impedance records, meal planning, and PDF delivery. Its database includes 25,000 foods, more than 2,000 household measures, and 2,300 products from major Portuguese supermarkets. It also supports automatic allergen detection, supermarket database imports, Bluetooth device connections, and Excel/competitor data imports. For communication, the patient app supports food photo diaries, chat, file and audio messages, water intake reminders, and appointment reminders. Its team features are fairly strong: Enterprise supports administrators, receptionists, multiple professionals, client sharing, granular permissions, performance reports, and multi-clinic management.

Pricing and Security

Softdiet offers a 15-day free trial. On monthly billing, Basic costs €19.9/month and Premium costs €29.9/month; annual plans range from Super Basic at €99/year to Premium at €249/year, while Enterprise requires a custom quote. The public pricing is relatively friendly for solo dietitians. On security, the materials mention OWASP standards, encryption, two-factor authentication, and access notifications. Patient data for expired accounts is retained for up to 12 months before deletion. However, the terms also state that continuous service availability is not guaranteed, and that responsibility for clinical judgment and data compliance largely rests with the professional user.

Pros, Cons, and Best Fit

The main strengths are its complete clinical nutrition workflow, clear mobile follow-up design, detailed local supermarket and food databases, and team permissions suited to clinic expansion. The drawbacks are its heavy Portugal-specific localization, SMS support being explicitly stated only for Portuguese numbers, API information being mentioned only for Enterprise without public documentation, and a relatively strict refund policy. It is best suited to dietitians, nutrition outpatient services, and multi-professional clinics in Portugal or the broader European market.

Access from China and Alternatives

Access from mainland China cannot be determined from the available materials. Payment methods are mainly euro-denominated and include credit card, Multibanco, MBWay, and bank transfer, which is not especially convenient for Chinese users. If serving patients in China, the food database, SMS, payments, and compliance localization may become obstacles. Alternatives to compare include Nutrium, Healthie, Practice Better, or local clinic management systems and custom WeChat mini-program solutions.