sjjb.co.uk

What It Is

SJJB Management’s TAMS is a web-based system for accommodation, meetings, and event agencies. It focuses on workflows such as group accommodation, meeting RFPs, client quotations, event bookings, financial settlement, and report generation. It is not a general-purpose CRM, but a vertical SaaS/enterprise software platform built around collaboration between agencies, clients, and venues.

Core Features and Integrations

The accommodation module supports real-time GDS availability display, agency-contracted room inventory, automated rooming lists, client and venue confirmations, and client contract-rate Price Bands. The meetings module can send online RFP links to venues; once quotes are returned, details can be confirmed and PDF/HTML client proposals with venue images can be generated. The CRM supports mailing-list opt-in, lead and account management, accounting codes such as cost centers/Purchase Order/Job Number, and validation. The events module covers everything from weddings to large exhibitions, and can create templates or customized booking websites.

Finance, Reporting, and Compliance

Its finance capabilities are fairly comprehensive: it can automatically generate commission and client bill-back invoices on the departure date, support multi-format exports to SAGE or other products, consolidate invoicing for hotel chains, track rack rates, automatically match bank statements with receipts, track overdue payments, and support collections. For reporting, it provides a graphical report designer, reports for agencies/clients/venues, PDF/CSV output, and scheduled runs. On compliance, the site states that it is fully GDPR-compliant and provides privacy policy templates as well as tools for clients to access their own data.

Pricing and Deployment

TAMS has no annual license fee and charges monthly transaction fees based on usage, starting at £0.85 per room, with discounts for higher volumes. The page does not disclose minimum spend, implementation fees, or contract terms. In terms of deployment, TAMS is web based, can be hosted by a third party, and also supports self-hosting. It can be accessed from an internet-connected PC, and in emergencies it can also be accessed via mobile phone.

Pros, Cons, and Who It’s For

Its strengths are strong industry fit, coverage across the full booking, CRM, finance, and reporting workflow, and support for GDS, SAGE exports, and VOIP phone integration. Its weaknesses are limited public disclosure around APIs, permissions, SLA, security technical details, and plan tiers. It is suitable for accommodation/meeting agencies, meeting group-room providers, and event-booking operations teams. If you only need a general CRM, project management, or marketing automation tool, it may be too vertical.

China Access and Alternatives

The official website uses a UK domain, and the available text does not provide information on access from mainland China, RMB payments, or local data deployment, so china_access can only be assessed as unknown. For domestic teams that require local invoicing, payments, and business travel resources, combinations such as 携程商旅, 会畅通讯, and 纷享销客 may be worth evaluating. For international meeting and venue management, Cvent, Tripleseat, and Event Temple are also comparable alternatives.