Shift Infotech LLC is an Epicor authorized partner based in Dubai. It provides implementation, integration, process automation, mobile access, and ongoing support around Epicor Kinetic Cloud ERP. It is closer to an enterprise ERP project services provider than a standardized SaaS tool, with target customers mainly in manufacturing, retail, automotive, construction, trading, and distribution.
The website highlights core modules including Epicor Kinetic ERP implementation, industry solutions, business process customization, ERP integration with CRM/HRMS, automation, and technical support. At the feature level, it also mentions Epicor ECM OCR and machine-learning-based document automation, FP&A financial scenario analysis, Grow AI/GROW Data Platform, Knowledge Agent natural-language Q&A, Automation Studio and AI@Work Connector, as well as Epicor IP&O inventory planning and optimization. On mobile, it supports mobile ERP portals, Mobile Proof of Delivery, Mobile+, and Prophet 21 Mobile Sales, making it suitable for field service, stores, delivery, and remote sales scenarios.
The website does not publish packages, subscription pricing, implementation fees, or SLA details, so it is likely based on project-based or custom quotations. Deployment explicitly references Epicor Kinetic Cloud ERP and emphasizes mobile apps and browser access; whether localized or private deployments are supported is not stated. No free version, trial, or payment methods are disclosed either.
Its strengths are a clear positioning as an Epicor partner, full-cycle services from consulting, implementation, and integration to operations support, and the ability to combine Epicor ecosystem capabilities such as AI, OCR, inventory forecasting, and mobile delivery. The drawbacks are that the official website contains a fair amount of repetitive and templated content, and some customer testimonials and team descriptions require verification. Data security is described only in broad terms such as βencryption,β βreal-time,β and βsecure integration,β with no key details on certifications, privacy, backups, or data residency. API and developer support also lack documentation-level information.
It is best suited for companies in the Middle East, especially the UAE and nearby markets, that are selecting or implementing Epicor ERP in manufacturing, distribution, retail, and construction. Chinese companies with overseas subsidiaries, Dubai operations, or existing Epicor systems may consider it as a local implementation partner candidate. Access from China cannot be determined from the available text, and payment and contract arrangements need to be discussed separately. For deployments in mainland China, alternatives such as Kingdee Cloud Cosmic, Yonyou U9 cloud, Digiwin ERP, SAP Business One, Microsoft Dynamics 365, Oracle NetSuite, and Odoo can also be evaluated.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on shiftinfotech.com official site.
shiftinfotech.com is an United Arab Emirates SaaS Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach shiftinfotech.com directly.