set3solutions.co.uk

What It Is

Set3 Solutions is a UK-based ManageEngine technology partner. It is not positioned as an independent SaaS vendor, but rather as a professional services provider offering selection, procurement, deployment, configuration, training, and after-sales support around the full ManageEngine software portfolio. The site states that it has focused on this area since 2005 and has served customers ranging from SMEs to enterprise organizations, across sectors such as government, healthcare, financial services, and education.

Core Capabilities

Its services cover 40+ or 45+ ManageEngine products, including Active Directory, MSP IT management, cloud IT management, application management, desktop and mobile device management, IT security, network and server performance management, and Service Desk. The offering leans more toward the consulting and implementation lifecycle: budget specifications and justification, design specifications, tender responses, assessments, licensing and trials, quotations, after-sales support, health checks for existing installations, and onsite/remote consulting and training.

Pricing and Trials

The website does not publish plans or pricing, which suggests a typical project-based or quote-based service model. The content only indicates that Set3 can assist with ManageEngine licensing, trials, pricing, and quotations, so actual costs will depend on the product, user scale, deployment complexity, and scope of services. No free-plan information is disclosed, but Set3 can help with trial evaluation.

Pros and Cons

Its strengths are its vertical focus on ManageEngine and many years of local implementation experience in the UK. Customer feedback mainly highlights timely responses, broad product knowledge, and reliable support. For organizations that have already invested in ManageEngine, Set3’s value lies in reducing product-selection mistakes, redundant functionality, and deployment costs. The limitations are also clear: it is not a general-purpose SaaS platform, and its capabilities are tightly tied to the ManageEngine ecosystem. The website provides limited transparency on SLA, pricing, security and compliance, APIs, and integration details.

Who It’s For

Set3 is best suited to UK-based IT departments, service desk teams, infrastructure teams, and security operations teams that are purchasing or already using ManageEngine. It is especially relevant for organizations lacking internal implementation experience, or those that need migration health checks, training, or formal procurement support. Companies operating mainly in mainland China should consider the fit in terms of time zones, language, payment methods, and local support.

China Access and Alternatives

The available content does not make it possible to determine accessibility from mainland China, so this should be marked as unknown. Payment methods are also not disclosed. Chinese teams looking for similar capabilities may want to prioritize ManageEngine official channels or local regional partners. If evaluating alternative products, they can compare options such as ServiceNow, Freshservice, Jira Service Management, Lansweeper, and NinjaOne.